Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Don B.
May 19, 2025
Kasie was very responsive
Kasie was very responsive
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Bridget
May 19, 2025
Mary was amazing at answering my…
Mary was amazing at answering my questions.
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
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Ashley M.
May 19, 2025
I had forgotten to add something to my…
I had forgotten to add something to my order that was important for my insoles to be more comfortable and the agent Kasie really made things smooth and very easy she was very helpful which I truly appreciated.
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Angela
May 16, 2025
Finding out when my impression kit was shipped
Mary was awesome she helped me find out what my order number was gave me another order number in case that one didn't work the next time since I tried it the first time she made sure I was comfortable with everything before I got off the chat she is awesome
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
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Michael S.
May 15, 2025
They have a great product that is easy…
They have a great product that is easy to customize for your feet and any desired shoe. Customer service is easy to work with and they make sure you get exactly what you need.
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Kevin H.
May 15, 2025
The person I was dealing with was very…helpful
The person I was dealing with was very nice and concerned about the issue.
Response from Upstep Custom OrthoticsMay 15, 2025
Thank you for your review! Ryan's a valued team member, and we're happy he made your experience positive.
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Scott R.
May 15, 2025
Great service!
Great service!! And Ryan was a consummate professional in helping get my wife’s orthotics done.
Response from Upstep Custom OrthoticsMay 15, 2025
That's fantastic to hear! We appreciate your kind words about our service and Ryan's professionalism in assisting with your wife's orthotics.
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Larry Y.
May 13, 2025
I have a problem with my left foot and…
I have a problem with my left foot and Mary was helpful in getting the design team to redo my impression
Response from Upstep Custom OrthoticsMay 15, 2025
Thanks for your feedback! We're happy Mary was so helpful in getting your left foot impression sorted with our design team.
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