Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Tayler S.
May 29, 2025
Mary was of great help
Mary was of great help. Quick communication and straight to the point. Very much appreciated.
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
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Merry F.
May 28, 2025
MARY was excellent
MARY was excellent. She suggested which orthotic I need and gave me the coupon code.
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
Report
Liliana G.
May 27, 2025
Morton's Neuroma Problem
Mary was very helpful and gave me great recommendations for my problem
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
Report
Smoky H.
May 27, 2025
Kasie Addressed My Issues Pronto
Fast assistance and Kasie made it easy to deal with photos and my question on cost.
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Mark S.
May 26, 2025
Spoke with Daisy today and she was very…
Spoke with Daisy today and she was very helpful in what I needed. Answered my questions and concerns and is assisting with making a new pair to help me with my pain free of charge.
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Donna T.
May 21, 2025
Everyone has been great
Everyone has been great, even unbelievable! I have never encountered so many trying so hard to get the product correct, and the support has been amazing! Asking questions, sending me foot exercises to do (and they are really helping already too!!) Finally, a company who truly cares! I can't wait to get my new insoles, and order more! So glad I chose your company!
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Daphne T.
May 20, 2025
Mary was quick and succinct when…
Mary was quick and succinct when answering my questions. That was helpful and instilled confidence.
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
Report
Michael B.
May 20, 2025
Chat with Ryan
While the website was both professional and easy to use, the chat function dovetailed nicely as I was working my way through the short "Quiz" and Ryan was able to provide information and answer questions quickly.
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