Upstep Custom OrthoticsReviews of upstep.com

Daisy was conscientious and thorough in communicating with me and helping me with ordering as well as gathering information to assist the production people in creating customized insoles for my sensitive, elderly feet. I have high hopes that these will relieve pain, allowing me to move more gracefully through each day. Thank you for your attention.

Daisy was quick to answer my questions and seemed to very knowledgeable. Her responses were all professional and personable at the same time.

Ryan was helpful and quick!

Ryan was super helpful and addressed my concerns right away.

Kasie was great to work with regarding an issue with my new insoles. Kasie was not only very helpful, but very responsive and helped take care of what I needed very quickly. Thank you!

I can’t say enough good things about Upstep! From start to finish, the process was incredibly easy and user-friendly. The customer service is truly next-level—responsive, helpful, and clearly committed to making sure everything is perfect. I ordered four custom orthotics and had a small issue with just one of them. I simply asked a question, and without hesitation, Upstep jumped in and resolved it quickly and professionally. They didn’t just fix the problem—they made sure everything was exactly right. It’s rare to find a company that stands so strongly behind their product, but Upstep absolutely does. I’m genuinely impressed with the quality, service, and care they provide. I’ll be referring friends and family for sure—and if you’re on the fence, just try them. You won’t be disappointed!

Mary did a good job helping me

very helpful