Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Troy M.
Great service! Feet feel so much better
Response from Upstep Custom OrthoticsJul 17, 2025
We really appreciate your feedback! It means a lot to us to know that our support team was able to assist you and make your experience smoother. Thanks for being part of the Upstep community!
Catrina H.
Daisy helped me with my concerns and questions
Response from Upstep Custom OrthoticsJul 20, 2025
We’re so grateful for your positive feedback! It’s always wonderful to hear that our team made a difference. If you ever need anything else, we're just a message away.
Steven
I needed to Chat before I placed y order, and Daisy was very quick and helpful.
Response from Upstep Custom OrthoticsJul 20, 2025
We really appreciate your feedback! It means a lot to us to know that our support team was able to assist you and make your experience smoother. Thanks for being part of the Upstep community!
Annie
I just talked to Daisy at Upstep.com about possibly buying some custom orthodics. She was a real person! And she pleasantly answered all of my questions. Given they have 180 day money back guarantee, I think I might give it a try.
Response from Upstep Custom OrthoticsJul 20, 2025
We really appreciate your feedback! It means a lot to us to know that our support team was able to assist you and make your experience smoother. Thanks for being part of the Upstep community!
Brent B.
Kasie was very helpful and answered all my questions in a timely manner, she seemed to have good access to my order info and let me know where we stood in regards to all my questions.
Response from Upstep Custom OrthoticsJul 20, 2025
Thank you for taking the time to leave a review. Providing exceptional customer care is one of our top priorities, and we’re so glad to hear we met your expectations.
Rick L.
Daisy helped me with all my concerns. She was great.
Response from Upstep Custom OrthoticsJul 20, 2025
Thank you for taking the time to leave a review. Providing exceptional customer care is one of our top priorities, and we’re so glad to hear we met your expectations.
Steven G.
I put on my insoles for the first day and it was an amazing experience. I have never had a set like these, there is support in each step. Thank you upstep.
Response from Upstep Custom OrthoticsJul 20, 2025
Thank you so much for your kind review! We're so glad to hear that you're enjoying the comfort of your orthotics. It means the world to us to know they’re making a real difference in your daily life! 👣
Tim M.
Mary was very nice and made me feel heard. I know we had limited intervention through the chat but it was a good experience.
Response from Upstep Custom OrthoticsJul 20, 2025
We really appreciate your feedback! It means a lot to us to know that our support team was able to assist you and make your experience smoother. Thanks for being part of the Upstep community!