Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Brenda D.
Sep 2, 2025
Daisy was very kind and helpful
Daisy was very kind and helpful
Response from Upstep Custom OrthoticsSep 4, 2025
This is great to hear! Thanks for the positive feedback. We're so glad we could help.
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Carl H.
Sep 2, 2025
Good services
Good services
Response from Upstep Custom OrthoticsSep 4, 2025
This is great to hear! Thanks for the positive feedback. We're so glad we could help.
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Steven L.
Sep 2, 2025
Ryan was great
Ryan was very helpful, patient, and knowledgable.
Response from Upstep Custom OrthoticsSep 4, 2025
This is great to hear! Thanks for the positive feedback. We're so glad we could help.
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Mark K.
Sep 2, 2025
In person chat was very helpful to…
In person chat was very helpful to answer questions.
Response from Upstep Custom OrthoticsSep 4, 2025
This is great to hear! Thanks for the positive feedback. We're so glad we could help.
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Crystal
Sep 1, 2025
Ryan is a keeper
Ryan was very knowledgeable and answered all questions promptly, professionally, and in a way I understood. I asked detailed questions I didn’t think a non-medical professional (if he isnt that is) would be able to answer and he nailed it every time. Thank you Ryan
Response from Upstep Custom OrthoticsSep 4, 2025
We really appreciate you taking the time to leave such a wonderful review. It makes our day to hear that our customer service team was able to help you so effectively. We'll be sure to pass your compliments along to the team!
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GenieBIrd
Sep 1, 2025
Great Customer Service in Chat Box
Great Customer Service in Chat Box MARY was very helpful when I contacted customer service through the chat box on the Upstep website. My order could not be found and it appeared my impression kit was lost in the mailed when I returned it. She is mailing me a new kit! :)
Response from Upstep Custom OrthoticsSep 4, 2025
We really appreciate you taking the time to leave such a wonderful review. It makes our day to hear that our customer service team was able to help you so effectively. We'll be sure to pass your compliments along to the team!
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Tace S.
Sep 1, 2025
Great Service!
I haven’t received my custom orthotics yet, but Customer Service has been fantastic. I so appreciate your inquiries to make sure I’m getting what I need. Can’t wait to get them into my shoes! Excellent service. Thanks so much, Tace Sofia
Response from Upstep Custom OrthoticsSep 4, 2025
We really appreciate you taking the time to leave such a wonderful review. It makes our day to hear that our customer service team was able to help you so effectively. We'll be sure to pass your compliments along to the team!
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James O.
Aug 29, 2025
Kasie is a diamond employee!!
Kasie was extremely helpful and answered all my questions. I had a few questions about different pairs of orthotics and she answered all my questions and helped me make a decision
Response from Upstep Custom OrthoticsSep 4, 2025
We really appreciate you taking the time to leave such a wonderful review. It makes our day to hear that our customer service team was able to help you so effectively. We'll be sure to pass your compliments along to the team!
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