Sandy F.
A caring company geared to customer service and standing behind their product
This company has unbelievable customer service iI needed to change my insole size and they quickly agreed to helping with this change. When I placed my original order. They cane back asking if iII had any feet related issues which iI did from a foot accident. This company says they will make it right or you get your money back. I like that kind of guarantee!!!! Waiting for the order to be shipped.
Response from Upstep Custom OrthoticsNov 2, 2025
So happy to hear that! Our team is always here to make sure you’re taken care of. 👣