Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Val L.
Had a great experience!
Response from Upstep Custom OrthoticsNov 6, 2017
Dear Val, Thank you for your kind review. It has been our pleasure assisting you. We are very happy to hear your experience with Upstep has been a positive one! We really put a lot of effort not only into our product but in our customer service as well. We want everybody's overall experience from beginning to end a great one! Thank you again.
Jeffrey S.
Best orthotics ever. Spent a lot of orthotics from podiatrist and had others custom made. From this company they where made specific to my foot problems and needs.
Response from Upstep Custom OrthoticsOct 26, 2017
Dear Jeffrey, Thank you so much for taking the time out of your day to write a review! Very happy to hear. I see you ordered two times from us. I want to thank you for your continued patronage! It really means so a lot to us. Welcome to the Happy Customer Family! We are pleased to learn we can provide you with the relief you were looking for!
Mary M.
Reasonably priced, easy to make the foot impression, high quality product, courteous customer support. I will order another pair soon!
Response from Upstep Custom OrthoticsOct 26, 2017
Dear Mary, Thank you very much for being so kind to take the time to write a review. We are very pleased to learn you are happy with our product. I hope you found the relief you were looking for. We love returning customers! As you know, we offer live website assistance for your convenience so next time you want to order another pair of orthotics, please don't forget to say hello! Thank you again!
rmlee86
I felt in better care than two prescriptions filled by local Podiatrists. Phillip took the time to understand my situation and make the appropriate adjustments.
Response from Upstep Custom OrthoticsOct 22, 2017
Thank you very much for taking a moment to leave your feedback. This is greatly appreciated. We are very pleased to learn you felt safe with Upstep! We strive to provide the utmost care and we really try to learn about our customer's needs and wants before we design their orthotics. Although this is done online, we purposely left an area for our customers to "speak" to us during the ordering process. Thank you! Glad you are happy!
Wayne
I had never tried an online Orthotic before but no one locally could make me an Orthotic that was pain free. They just could not do it and I tried at least 4 different Orthotic places. After much pain I decided what did I have to lose? So after searching the internet, I decided to go with Upstep.com and Phillip their Podiatrist. Approximately, 3 months later I am pain free and even though my pain was not caused by the Orthotics, the Orthotic I got from Upstep.com was the only set I could wear and I am still wearing them and will continue to do so. Thanks Dr. Phillip God Bless Wayne
Response from Upstep Custom OrthoticsOct 19, 2017
Dear Wayne, Thank you so very much for such a wonderful review. We are so happy your experience with us and our product was a positive one! There is nothing like being pain free and to know we were able to improve your daily life has really made our day! Welcome to our Happy Customer Family!
Noé P.
These are great. I had back surgery years ago, and lost feeling in my right leg, as a result my right foot's muscles have atrophied. I love to run, and I had knee pain, and ligament pain. With the custom inserts, I am now running, virtually pain free now. I am so grateful to Upstep, now I can run half marathons again.
Response from Upstep Custom OrthoticsOct 18, 2017
Dear Noe' Wow, wonderful to hear!! We are so very excited to learn you are able to run without all the pain you were experiencing before our orthotics. These really do change the running game and any sport for that matter. We know being able to do a hobby you love without discomfort is the best feeling in the world, and we are so happy we can provide that for you. Thank you again!
SHELLY
Excellent product. I own two pairs of these shoe inserts and love them both. My feet thank me every day. They keep your feet nice and comfortable all day long. Perfect for people with feet issues like planters fasciitis.
Response from Upstep Custom OrthoticsOct 18, 2017
Dear Shelly, Thank you kindly for taking the time to write a review. As you can imagine, hearing our customers are happy really makes our day. We are extremely pleased to know we were able to provide you with the relief you needed. We are honored to have you a part of our "happy customer family" :)
Neil W.
Great product-same as those offered through a podiatrist. Ordering and reordering is super easy! Once they have your molds they keep them on file and reuse for new pairs in both styles. Highly highly recommend!
Response from Upstep Custom OrthoticsOct 18, 2017
Dear Neil, Hello! Thank you for taking the time to write a review of your experience with us. We are very happy to hear all of this! To know we have relieved yet another person from any discomfort really makes our day!! Thank you so very much. You are appreciated!