Marco T.
Quick response that answered my question
My question was answered quickly. What more do you want? :)
Response from Upstep Custom OrthoticsNov 22, 2022
We are glad you experienced our speedy service! Thanks for sharing!

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
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Medical Specialists · Spokane, Washington
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Medical Specialists · Irvine, California
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Showing 2,768 reviews with 5 stars · Clear filters
Marco T.
My question was answered quickly. What more do you want? :)
Response from Upstep Custom OrthoticsNov 22, 2022
We are glad you experienced our speedy service! Thanks for sharing!
Christine S.
Kind , courteous and insightful
Response from Upstep Custom OrthoticsNov 22, 2022
Thank you so much!!
Jeremy J. Y.
I have had these for almost 2 years now, and by far they are the best purchase I have made. I wasted so much money on store brand insoles, and nothing helped my plantar fasciitis, until I had these made. They are holding up strong as well.
Response from Upstep Custom OrthoticsNov 21, 2022
Great news, Jeremy!! Come visit us and check out our Black Friday sale for a replacement pair if needed! Let our Representatives know you are a returning customer for a repeat customer discount! We love our Upstep family!
Lore
The response was quick and even though my order was not yet in the system a note/ticket was created to update the information on my profile.
Response from Upstep Custom OrthoticsNov 21, 2022
Thank you! Talia will be notified of your kind review!! Thank you for your order and for choosing Upstep!! We are here for you if you have any questions throughout the process!
Chuck
Talia was helpful and prompt with my issue.
Response from Upstep Custom OrthoticsNov 21, 2022
Thank you so much for providing your feedback! How kind of you! Talia will be thrilled to hear!! We will make sure she sees this!!
Nicholas D.
Amazing. Your staff were incredible. Friendly and knowledgeable. Your product is superior in every way.
Response from Upstep Custom OrthoticsNov 21, 2022
Wow, thank you!! Our Foot Specialists are very knowledgeable and love to assist all of our customers!! We appreciate you so much for taking the time to share your thoughts.
Rick M.
So far, so good. Easy to order since i've ordered from there before. The quality has been really good and I'm very impressed with them so far. I used to buy the orthotics from my Podiatrist, but they were far more $$$, and Upstep is better quality in my opinion.
Response from Upstep Custom OrthoticsNov 21, 2022
Thank you!! Our quality is the best in the industry, and we take great pride in that!! They're made from high-quality EVA and polypropylene - the best materials in the industry today! Thank you for trusting in us!
Marty E.
My UpStep orthotics have been terrific in restoring my posture, leg strength, and foot /hip alignment. I now walk without pain, no plantar fasciitis, and feel better. Ordering is a breeze, and delivery is prompt for a custom orthotic. Best of all, you can’t beat the price! Thank you, UpStep!
Response from Upstep Custom OrthoticsNov 22, 2022
You are so welcome and thank you for the 5-star review! We cant ask for more! The orthotics have corrected your gait, which is what you needed and because you gave Upstep a chance, you are now living your best life!