Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Mike
Mary was a huge help! She took care of my issue right away and she was super courteous and responded quickly on the chat (always a challenge when the chat drags on and on, and this was definitely quick and efficient).
Response from Upstep Custom OrthoticsDec 2, 2022
Quick and efficient is the name of the game! We value your time!! Glad we left a great impression!
Connie
I am buying the orthotic as a gift. The on line chat person offered two solutions - to buy a gift card or to order the kit and be able to gift that physical box instead of a card. The recipient can contact Upstep to confirm their unique details. I appreciated that suggestion and made my purchase easily on line.
Response from Upstep Custom OrthoticsDec 2, 2022
What a wonderful gift you decided to give! The gift of a pain-free life is priceless!! We thank you, and your gift recipient will also thank you!
James
Staying in touch and updating me on my order. The inserts fit great into the shoes , no trimming required . The feel is good and I feel the difference . After that I ordered more . Thank you
Response from Upstep Custom OrthoticsDec 2, 2022
You’ve got great taste; thank you for your order!
Gary
The process was seamless. I like the quiz used to help understand my foot issues. Very professional.
Response from Upstep Custom OrthoticsNov 29, 2022
Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations.
Connie
I like the more in-depth questioning in order to get the best fit for the orthotics. Great communication
Response from Upstep Custom OrthoticsNov 29, 2022
Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re happy to hear we hit the mark for you.
customer
Extremely easy to order
Response from Upstep Custom OrthoticsNov 29, 2022
hank you for the kind words We’re so happy your visit to Upstep went so smoothly.
Brian
Mary was very helpful with her suggestions for what would be best for my needs for both my daily wear and outdoor activities.
Response from Upstep Custom OrthoticsNov 29, 2022
Thank you for your great review about Mary We work hard to offer high-quality service to every guest. We made sure to share this feedback with Mary to give her the recognition that she deserves. She was delighted to hear your feedback.
Hillary
Mary fixed the problem quickly through the online chat. She was helpful and friendly. She even found an extra discount for me and helped with photo upload when the website was not working with my photos.
Response from Upstep Custom OrthoticsNov 29, 2022
We will be sure to let Mary know the kind words you left for our community to see. Thanks for placing your trust in us and your willingness to share.