Shannon I.
Easy and fast
Easy to put your order in
Response from Upstep Custom OrthoticsDec 2, 2022
Thank you for sharing this feedback!!

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Shannon I.
Easy to put your order in
Response from Upstep Custom OrthoticsDec 2, 2022
Thank you for sharing this feedback!!
Kathleen
I had a wonderful experience. I made a mistake on online quiz and called customer service. I spoke to Sean and he was extremely knowledgeable and helpful. I am looking forward to going through the process and getting my orthodics
Response from Upstep Custom OrthoticsDec 2, 2022
It warms our hearts to hear such amazing feedback!” Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy.
Larry T.
Sean did a great job explaining my options
Response from Upstep Custom OrthoticsDec 2, 2022
Thank you!! It’s an honor that you decided to give us a try, and it it sounds like we made a great first impression.
John G.
The quiz was helpful in hopefully customizing my orthotics. The order experience was very good and easy.
Response from Upstep Custom OrthoticsDec 2, 2022
We appreciate that you find our questionnaire helpful. It really serves a purpose and enables our Podiatrist to really get to know our customers and their needs!
customer
I canceled and quickly reordered. Customer service was quick and easy through email.
Response from Upstep Custom OrthoticsDec 2, 2022
Thank you for reordering!! We were more than happy to reactivate your order! We know you will not regret your decision!
Robert
You made it easy to get what is needed for foot pain. The big deal is the guarantee satisfaction. I would pass on trying these if you didn't offer that,
Response from Upstep Custom OrthoticsDec 2, 2022
Wow! We’re glad that we were able to able to provide what you were looking for! Trust us; you’ve made our day immensely better by sharing your experience!
pk
Kirstin did a great job responding to my many questions. I think I'll give UpStep a try!
Response from Upstep Custom OrthoticsDec 2, 2022
We can’t thank you enough for the kind words about Kirsten! Your review means a lot to us and lets us know we’re on the right track!
James H.
I received these and I could feel relief the from the start. I followed the instructions for breaking them in and after throwing good money after bad for years now I kept waiting for the let down. Well it’s been several months now and I am still satisfied.
Response from Upstep Custom OrthoticsDec 2, 2022
Wow, we were blown away by your positive words, we really appreciate the time you took to write this review!! Happy feet=happy life!