Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Kara C.
My custom insoles made my new fancy boots comfortable enough to wear all day! The arch support, I believe, makes the biggest difference.
Response from Upstep Custom OrthoticsDec 12, 2022
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Kelsie D.
She was a great help. Found the answer to my question quickly and addressed my concerns. She upgraded my shipping since I'd waited so long already. Definitely happy with her help!
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you!!! We are glad to know our Foot Specialist was able to assist you!! That is what we are here for. Please don't even hesitate to reach out to us!
Ryan D.
The re-order process was simple and easy!
Response from Upstep Custom OrthoticsDec 12, 2022
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
customer
Easy as can be. Order to mold making!
Response from Upstep Custom OrthoticsDec 9, 2022
Thank you!! We are happy to hear your experience with Upstep was fabulous! Our impression kit comes with instructions, and we even have a video tutorial for those that need it.
Michael D.
Simple process, great service and much more cost effective than going to my podiatrist!
Response from Upstep Custom OrthoticsDec 9, 2022
Thank you!! Right from the comfort of your own home!! What more can a person ask for!! We look forever forward to crafting your new orthotics!
customer
it was a very easy website to navigate.
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you so much! We’re grateful to have you as our client
Terry M.
I had experience with your company. The employees get right back to me. You sent the insile forms to me quickly. They were easy to do. Loved the bag that the box with my impressions are in can be sent back to you the same day
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you! We value the positive review and are happy to hear that you enjoyed our packaging!! The presentation also matters!
Susan S.
Great customer service to customize my orthotics, asking good questions. When my first foam impressions appeared dry and cracked they are promptly sending another impression.
Response from Upstep Custom OrthoticsDec 12, 2022
Thanks very much for your review! I’m glad you felt our customer service was on par. It’s something we’ve worked hard on and we’re pleased our efforts resonated with you.