Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Willie T.
Super attentive support and willing to solve any problem you have!
Response from Upstep Custom OrthoticsDec 27, 2022
We are here from the beginning to the end, which is why we often ask for a review of the experience from ordering to our customer support! It is nice to hear our support team is able and willing!
Holly
Karen was super helpful with all of my questions about my recent order! I am really looking forward to getting my new inserts! First Time User.
Response from Upstep Custom OrthoticsDec 27, 2022
Thank you for choosing Upstep!! It was a pleasure to assist you!
William
Very easy to use and easy to see process
Response from Upstep Custom OrthoticsDec 27, 2022
Perfect! Exactly what we love to hear!
Bonnie M.
Customer service was great! Everyone seemed genuinely interested in making sure my upupsteps improved my quality of life.
Response from Upstep Custom OrthoticsDec 27, 2022
We want to inform you that we are very pleased that you invested in our custom orthotics! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts. Once again thank you for your kind words.
Alida
The person on Chat was very helpful and answered my questions. Issue was resolved quickly and efficiently.
Response from Upstep Custom OrthoticsDec 22, 2022
Thank you for the compliment!! We apprecaite hearing from you! Welcome to the Upstep family!
Liz D.
Customer service was great! Response was very quick and professional.
Response from Upstep Custom OrthoticsDec 22, 2022
Perfect! We couldn't ask to hear anything better!
Lorenzo P.
Give it a try, don't know yet let you know as soon as I know
Response from Upstep Custom OrthoticsDec 22, 2022
Thank you for choosing Upstep! We are so excited to design your new custom orthotics and bring them to life!
Jim
I bought a pair of Upstep back in May of 2020 and have basically worn them every day since then. I've worn them in my work boots and also in my sneakers. They are still in great shape 2 1/2 years later, even after all of the wear and tear they have gotten. Maybe they seem expensive to buy initially, but I have not wasted any more money on over-the-counter products since May of 2020. I just want a second pair so I'm ordering again.
Response from Upstep Custom OrthoticsDec 20, 2022
We are so grateful for your 5-star review. We’re happy your experience at Upastep was great. Would you mind recommending us to your family and friends and too? We are in the business of helping as many people as we can! Thank you so much!!