Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Sexy B.
Very thorough and detailed order process, great deals for new customer, and purchase cart was fast and flawless. Great site design, really cool idea for custom orthotic insoles.
Response from Upstep Custom OrthoticsJan 4, 2023
We came across the review you wrote. It was wonderful to hear that you had an easy experience on our website. Reviews like this are the reason why we work hard. It so meaningful to help people everyday!
Rod S.
Easy to work with order online
Response from Upstep Custom OrthoticsJan 4, 2023
Thank you for your feedback! Happy New Year!
Mark
Very fast shipping of the impression box. Easy to use and seems like very capable follow up to discuss and resolve foot issues
Response from Upstep Custom OrthoticsJan 4, 2023
Thank you for taking the time to share your thoughts. Thank you for highlighting some of our positive aspects!
Lewis
Kristen was quick and efficient with helping to solve my query.
Response from Upstep Custom OrthoticsJan 4, 2023
Your positive reviews about Mary just made her day! I had to share it with her right away!
Teresa
So far Customer service has been great! I got my impression kit, I will be returning it today. Excited to get my new orthotics!
Response from Upstep Custom OrthoticsJan 4, 2023
We are so excited to receive your impression kit so we can begin bringing your new Upstep orthotics to life! Thank you for choosing Upstep!
Cynthia K.
Mary, my customer service agent was helpful and took time to explain the things I was concerned about. She assured me that every effort would be made to produce the best outcome from my new orthotics. She also said that the specific conditions I have with my feet that are causing me pain will be addressed in the orthotics. If additional information is needed, I was assured, the podiatrist would reach out to me to gather all the information he needs to make a good product for me. That's all I could ask for. Thank you Mary and Upstep for this service.
Response from Upstep Custom OrthoticsJan 4, 2023
We value the positive review and are happy to hear that you enjoyed your experience with Upstep! Happy New Year!
Kurt H.
Good products and great client service.
Response from Upstep Custom OrthoticsJan 4, 2023
Thank you! This means so much to us!
Miguel
Quick phone response Good questionaire Easy process to order and get your feet molds done Still need to experience the product and quality So far so good
Response from Upstep Custom OrthoticsJan 4, 2023
We strive to provide superior client service.We are glad you enjoyed your time with us.