Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Bobbi F.
Fast and thorough responses to my concerns.
Response from Upstep Custom OrthoticsFeb 6, 2023
Thank you for your kind review!! We appreciate you taking the time to leave your feedback. It means so much to all of us at Upstep!
customer
The price, payment process, easy website. Anxious for my fitted orthotics
Response from Upstep Custom OrthoticsFeb 6, 2023
Thank you!! We love how our customers find our website user friendly!! We appreciate the feedback! It helps us learn and grow!
Cheryl F.
I wrote a message to Upstep this morning, and had a complete reply which answered all my questions, later the same day. That is wonderful Customer Service. Thank you.
Response from Upstep Custom OrthoticsFeb 6, 2023
Thank you! Some businesses take 24-48 hours to return emails but not Upstep!! We work everyday from 8 am to 10pm! That means there is somebody just about always there to answer your concerns!
Lien P.
Very easy and good process !!!
Response from Upstep Custom OrthoticsFeb 6, 2023
Thank you!! We really appreciate and love hearing this!
CMPR---- -.
Gathering of necessary information was thorough. Explanation of each step of every process … from gathering vital physical information to the steps of the creation of the custom orthotics to the cost of (& the substantial savings afforded) the product to the methods available for payment … was carefully and clearly explained and laid out. This all goes together to make a pleasant and successful online experience. Thank you!
Response from Upstep Custom OrthoticsFeb 6, 2023
Thank you for appreciating how thorough we are. We really take into account every detail and of course, the discount you receive on our custom orthotics is above all the rest!
One and D.
Very helpful and knowledgeable expert to answer my question. Also, great sense of humor and very personable.
Response from Upstep Custom OrthoticsFeb 6, 2023
Thank you! We let our agent know just how you feel! Our foot specialists are thoroughly trained to provide the best experience possible! We wouldn't have it any other way!
Debbie M.
Vinny was very helpful and resolved my issues with no problem
Response from Upstep Custom OrthoticsFeb 1, 2023
Thank you!! We shared your review with Vinny!! He is loved by all!!
Saeed T.
brief and to the point without exaggerated greetings and such
Response from Upstep Custom OrthoticsFeb 1, 2023
Thank you for taking advantage of our live website chat feature! Our representatives are very professional and take your discomfort as serusly as they would their own! Thank you for your feedback!!