Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Holly F.
Each time I have a question the team at UpStep is super helpful and quick to answer. I can't wait to get my new insoles!!
Response from Upstep Custom OrthoticsMar 23, 2023
Kirsten appreciates your feedback and so do we!! Thank you so much for allowing us to be a part of your journey!
James
Got an answer.
Response from Upstep Custom OrthoticsMar 23, 2023
Great!! Thanks for choosing Upstep!
Steve B.
Kasie Earley was great! She solved my change order issue right away
Response from Upstep Custom OrthoticsMar 23, 2023
This is wondeful news! Thank you for sharing your experience with the rest of the Upstep family! We enjoyed being a big part of your orthotic journey!
Steve Z.
Kasie was awesome and extremely helpful! It made a great first impression on the company.
Response from Upstep Custom OrthoticsMar 23, 2023
Kasie is our newest member and has a wonderful grasp on our product and company! It has been as delightful working with her and it was for you to receive help from her!
Kathy G.
kasie went out her to make me feel that i matter. I been waiting 2 month now and getting alittle upset and it helps calm me down when customer sevice goes out of there way to help you
Response from Upstep Custom OrthoticsMar 21, 2023
We dont want to see our customers upset. We want everybody to be happy. We are in the business to make people feel good. Sure, delays are frustrating, but we can ensure, you will love your new orthotics forever!
Chris V.
Kasie provided prompt and courteous answers to my questions after I received my inserts and needed some help. Great service! Thank you!
Response from Upstep Custom OrthoticsMar 21, 2023
You are so very welcome and thank you for choosing Upstep!
Jason
very friendly!!
Response from Upstep Custom OrthoticsMar 21, 2023
Thank you, Jason!
Jon
Very helpful with accurate information.
Response from Upstep Custom OrthoticsMar 21, 2023
Thank you for sharing your feedback!