Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Angel E.
Apr 3, 2023
Samantha Burks
Good help, does not feel like an AI
Response from Upstep Custom OrthoticsApr 3, 2023
Thank you!!
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Mimi
Apr 3, 2023
50% coupon meaningless after you double the price
I was super disappointed my 50% off HELLO coupon was meaningless after the webpage simply doubled the price. She offered me 20% off coupon which was a little helpful. I felt snookered and probably would not have ordered without her 20% and the fact that I really needed the orthotics.
Response from Upstep Custom OrthoticsApr 3, 2023
Thank you for choosing Upstep as your custom orthotic provider! We look forward to brining your new orthotics to life!! Welcome to the Upstep family!
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Andrew A.
Apr 3, 2023
Amazing Product & Customer Service
While it did take a while to receive the insoles, they are high quality and make a huge difference! I did have a slight issue with how they fit within my shoes but their customer service was quick and accommodating in offering to remedy the issue for free before I even had to ask.
Response from Upstep Custom OrthoticsApr 3, 2023
Hi Andrew! Fantastic and yes we are always here for you. In fact, we will have your impression on file for five years making reordering quick and easy! Thank you again!
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Bow On W.
Apr 2, 2023
ONLINE CHAT
Absolutely top notch chat, quick responses, very helpful
Response from Upstep Custom OrthoticsApr 3, 2023
Wow! Our service is top notch and we would not have anything less! we are here for you every step of the way- the Upstep way!
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Blake B.
Apr 2, 2023
Helpful customer service at time of…
Helpful customer service at time of placing my order.
Response from Upstep Custom OrthoticsApr 3, 2023
Thank you for using our live website chat feature. We do whatever we can to make the experience here seamless!
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Matt K.
Mar 31, 2023
Quick response and very nice
Quick response and very nice
Response from Upstep Custom OrthoticsApr 3, 2023
Thank you for the compliement~ It means more than you can imagine!
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Samantha S.
Mar 31, 2023
Samantha was a big help in making sure…
Samantha was a big help in making sure my order was processed correctly.
Response from Upstep Custom OrthoticsApr 3, 2023
Thank you, Samantha!! It must be the name because you were a pleasure to help!
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robert N.
Mar 31, 2023
Very polite and to the point
Very polite and to the point. Answered all my questions in a timely manner. It was very cordial.
Response from Upstep Custom OrthoticsMar 31, 2023
Perfect! Thank you for sharing! We are always so happy to hear this. It never gets old!
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