Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Sandy
I had a lovely chat with Kasie regarding my insoles, review, and possibly buying another pair. I love mine so much I want a second pair.
Response from Upstep Custom OrthoticsApr 17, 2023
Thank you!! This is always nice to hear!!
Rock
Kasie picked up chat quickly and was able to take care of the issues and questions I had called about. Very friendly and efficient. Thankyou!
Response from Upstep Custom OrthoticsApr 17, 2023
Hello! Thank you! We are very excited when our customer share insight!! Thank you so much for taking the time to do just that!
Ken
Fast in mailing out the impression, but it took along time get them back, the wait was worth it
Response from Upstep Custom OrthoticsApr 17, 2023
Wow! Thank you for your patience and sharing your feedback! Welcome to the Upstep family!
Constance
Mary helped me sort out an otherwise confusing reorder of my orthodics, which have themselves been great!
Response from Upstep Custom OrthoticsApr 17, 2023
Thank you! Glad we can be of assistance! That is what we are here for!
Billy G.
My insoles came without the top liner and are very slippery. I went on the chat and was taken care of perfectly. I don't need to return my initial pair and have a new pair on the way. I was advised the black pair has been having issues on the top portion ( I wish someone would have reached out to me first) so I went with green. Great customer service besides being reached out to proactively.
Response from Upstep Custom OrthoticsApr 17, 2023
Thank you, Billy! We are chaging your top cover to better suit your needs! We are here for you every step of the way- the Upstep way!
cynstreet
I had a few questions about ordering and Kasie was a great help, friendly, knowledgable and professioal!
Response from Upstep Custom OrthoticsApr 13, 2023
Thank you! We appreciate hearing this! We love to make the experience our customers have at Upstep a very pleasurable one! Thank you for sharing your thoughts!
susan a G.
Gave me the info I needed.
Response from Upstep Custom OrthoticsApr 13, 2023
Great! Thank you for the 5 stars!
Jeremy F.
answered my questions and provided guidance
Response from Upstep Custom OrthoticsApr 13, 2023
Hi Jeremy! We are so glad we can help!