Upstep Custom OrthoticsReviews of upstep.com

I was given the answer that I needed

This is my first time dealing with Upstep. So far the customer service has been excellent in keeping me posted about my order. Mary, Phillip and Kersten have responded to my queries very quickly. I’m looking forward to receiving my orthotics, hopefully very soon! Foot pain is at its worst. Hope inserts will help 🤞

Very helpful and reached out to see if I needed assistance.

Kasie answered all my questions in a timely manner.

quick response and help from Kasie. Was able to adjust to fit shoe. can feel the difference immediately.

The support agent was very helpful in getting the process started to get a corrected set of orthotics. They were very willing to provide a corrected set of orthotics.

The first set of orthotics didn't work for me and I emailed customer service about my experience. They responded quickly and professionally. They asked me questions about the inserts and provided solutions. One of the best customer service experiences I've had with a company, you should be proud of your people.

Kasie answered my question quickly and offered further assistance with my order.