Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Justin C.
This rating is 100% for Kasie. While extremely disappointed in the wait, Kasie drove to come to an amicable agreement.
Response from Upstep Custom OrthoticsApr 20, 2023
Thank you. We are sorry for the short wait. High demand orthotics you will be so happy to get your feet into!
Someguy S.
Mary was friendly and personable, too many CS folks are like robots. And she helped me with what I needed.
Response from Upstep Custom OrthoticsApr 20, 2023
Thank you for the kind words!! Mary was happy to hear this!
JT
Kasie was helpful and offered to expedite my order.
Response from Upstep Custom OrthoticsApr 20, 2023
We told Kasie you called her the bomb.com and she wants to say thank you!!! We love Kasie around here and we are glad you had a pleasant experience.
Paul P.
the representative help me figure which type to order
Response from Upstep Custom OrthoticsApr 20, 2023
Thank you, Paul! Glad we can be of help!
Christopher L.
Good customer service. Original order took longer than expected to receive but the orthotics are good quality and work well.
Response from Upstep Custom OrthoticsApr 20, 2023
Thank you! We are thrilled to hear this but most importantly, your feet are happier!!! Thank you for choosing Upstep!
Dr. Harold W.
Kassie fixed the issue
Response from Upstep Custom OrthoticsApr 20, 2023
Fantastic! great to hear! Apprecaite the feedback!
Krei P.
Mary was quick with their responses and helped me with everything I needed thank you Mary for great customer service.
Response from Upstep Custom OrthoticsApr 20, 2023
You are so welcome and thank YOU for the kind words.
Brian G.
It feels like it’s going to be Taylor made for me. Lots of questions asked to make sure the orthotic will be the best one for my specific issues. It’s not a cookie cutter orthotic. It will be specifically made for me and my wild feet. And that’s exciting. I want my feet back. I don’t want pain anymore, and I think this is the key.
Response from Upstep Custom OrthoticsApr 20, 2023
We really care for all of our customers and are very thorough in making sure nothing is missed. We appreciate the understanding. Welcome to the Usptep family!