Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Lori J.
Kasie from the chat box really helped me. This is first time with this company and I wasn't sure it was right but she told me you could do what I needed.
Response from Upstep Custom OrthoticsMay 1, 2023
That is wonderful to hear and we are here for you when you need us! We offer live chat and customer service support at [email protected]
Randall S.
Company rep was very knowledgeable and helpful, and explained about the orthotic process and the money-back policy. It seems like a no-brainer to try - so I'm convinced. I will order one now.
Response from Upstep Custom OrthoticsMay 1, 2023
Hello Randall! We know you will love your new orthotics!! We are thrilled to be able to help you the way we did for thousands of others. This is just as exicting to us as it is for your feet!
Amanda Birnbaum L.
Mary was very helpful!
Response from Upstep Custom OrthoticsMay 2, 2023
Thank you!!
Carolina
My apartment number was missing on my shipping address and Mary helped me out by editing the address. She was fast and great service.
Response from Upstep Custom OrthoticsMay 2, 2023
Thank you for letting us know of your address change. We are happy to help!
S M.
Kasie was very helpful in helping me with my first order and getting me a discount. Can't wait to give them to my boss. He is on his feet all day in a body shop and is constantly complaining of foot pain.
Response from Upstep Custom OrthoticsMay 2, 2023
Thank you for your 5-star review for Kasie! We are delighted to know kasie was able to asist you with your order! It’s great she made the process easy as that is what we strive to do every day!
Victor
100% recommend
Response from Upstep Custom OrthoticsMay 2, 2023
Thank you!! We are happy you feel this way!
mikemailbox M.
Kasie Earley was great
Response from Upstep Custom OrthoticsMay 2, 2023
We can’t thank you enough for the excellent review and 5 stars!
Chris B.
Mary reached out to help me get information on my order. I appreciated her concern and helpful information.
Response from Upstep Custom OrthoticsMay 2, 2023
We’re glad you had a great experience at Upstep! Thank you for the five stars and for giving Mary a shout-out. If we can further assist. Please let us know!