Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Taylour S.
May 11, 2023
Mary was very helpful
Mary was very helpful
Response from Upstep Custom OrthoticsMay 15, 2023
Thank you for taking the time to share with us. We will be sure to pass this along to Mary!
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Tina Z.
May 11, 2023
Mary!
One of your customer service reps, Mary, was absolutely fantastic and wonderful! She passed along my info to the orthotics design team regarding my order. She was extremely attentive and responsive. So please give her a promotion and a big pay raise! ;-) Tina
Response from Upstep Custom OrthoticsMay 15, 2023
Hello, thank you for sharing your experience! We love to hear about Mary's continous amazing service!
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GK
May 11, 2023
Kasie answered my questions quickly
Kasie answered my questions quickly. Very responsive
Response from Upstep Custom OrthoticsMay 15, 2023
Our team is trained to provide compassionate, efficient, and informative service. We are glad to hear Kasie is doing an excellent job! Thanks for sharing!
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Zachary H.
May 10, 2023
Pleasant and Helpful Chat
The online chat was very helpful in answering any questions I had and provided answers faster than I would have been able to find them. The conversation was very friendly and not pushy to get the sale.
Response from Upstep Custom OrthoticsMay 15, 2023
Our goal is to keep our customers knowledgable and informed enough to make their decision based on their orthotics needs. We are here to lend a helping hand wherever needed.
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Denise L.
May 10, 2023
Great customer service with Samantha…
Great customer service with Samantha Burke for my third pair .
Response from Upstep Custom OrthoticsMay 15, 2023
We are thrilled to hear you are satisfied with the service Samantha provided! Thank you for sharing!
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Hannah A.
May 10, 2023
Great thorough service
Kasie answered my questions about the insoles, giving me a more personal shopping experience and insight into the product's uses/cost. Thanks!
Response from Upstep Custom OrthoticsMay 10, 2023
Thank you the sweet words! We are glad Kasie was able to provide you with the service you expected!
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Karen
May 10, 2023
Mary was very speedy with her response…
Mary was very speedy with her response via email and gave me exactly the details I needed in a friendly way. Thank you!
Response from Upstep Custom OrthoticsMay 10, 2023
Thank you! We love reading such wonderful reviews!
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LT
May 9, 2023
Mary made me comfortable being a…
Mary made me comfortable being a potential first time customer. She took away all risks
Response from Upstep Custom OrthoticsMay 10, 2023
Thank you- this is great to hear!! We are a risk free custom orthotic company. With our 180 day money back guarantee- you have nothing to lose except your foot pain!
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