Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
B B.
KASIE was extremely helpful and responsive! I had an issue with my order and she was quick to resolve the issue and get me what I needed fast. All with a great attitude! Thanks Kasie!
Response from Upstep Custom OrthoticsMay 19, 2023
We are thrilled to hear that you had a wonderful experience with our customer care agent Kasie who was able to get your inquiry resolved fast and with care! Thanks for sharing your thoughts with us today!
Patricia Vaz de M.
Kasie was very attentive.
Response from Upstep Custom OrthoticsMay 19, 2023
Thanks for sharing!
Jason H.
Kasie was great! Quick online chat and even quicker to handle my issue. Thanks!
Response from Upstep Custom OrthoticsMay 19, 2023
Hi Jason, thank you so much for sharing your experience using our live chat here at Upstep! We are happy to hear it was a positive one!
Joshua
Very helpful customer service from KASIE was very helpful.
Response from Upstep Custom OrthoticsMay 18, 2023
Thank you for your review! We are more than happy to assist those who are ready to make a change and step into their Upsteps for a pain free life.
Joe S.
Answered questions quickly and accurately
Response from Upstep Custom OrthoticsMay 18, 2023
Love to hear it! Thank you for sharing your thoughts with us. To hear that you had a satisfactory visit with us, keeps us smiling!
Kathleen
Kirsten was very helpful and answered all of my concerns. I‘ve never thought of the Good Feet store was a place that could help me. I’ve had both knees replaced and I need help now. Thank you again Kirsten.
Response from Upstep Custom OrthoticsMay 18, 2023
Thank you for visiting us at Upstep Custom Orthotics today! It was an absolute pleasure guiding you in the right direction to a pain free lifestyle. We are so excited for you to try your new Upsteps!!
Lawrence
Kristin is so smart and has excellent product knowledge. She was kind and polite to me, treating me like a highly-valued customer. You are very fortunate to have her on your team and would do well to hire more people just like her.
Response from Upstep Custom OrthoticsMay 18, 2023
Hello Lawrence. Thank you so much for your kind words! We really appreciate your positive review and it was a pleasure to assist you! We look forward to designing your custom orthotics, and I can assure you they will designed and produced with love and care to get you moving discomfort free again!
Gabriel S.
She answered my question quickly.
Response from Upstep Custom OrthoticsMay 18, 2023
Here at Upstep we strive for the BEST customer service. Thank you for sharing your experience of your visit at Upstep!