Upstep Custom OrthoticsReviews of upstep.com

Mary pointed me in the right direction. She was quick with answers and very helpful.

Samantha Burks was great, 10/10 would order 4 billion trillion pairs from her if could afford. She should become CEO of the business. She can have my first born. Great experience.

The expert was able to address all of my questions and guide me in selecting the correct product and sizing. She was able to calm my worries by re assuring me that the product is designed to address a variety of issues at once

Kasie was a big help with answering all my questions and concerns.

Samantha did an amazing. She was able to get the changes I needed very quickly. Thanks Samantha!!!

Mary was very helpful and sorted out my payment related issue very quickly.

Mary was THE BEST! She was helpful, informative and did not put any pressure on me to make a purchase. I have extremely high arches. I also deal with alignment issues. I was fitted locally 4 weeks ago. That is "awaiting insurance approval". I'm going to cancel that and order thru here. 28-35 day turn around? With affordable pricing? I can't wait! I will post an update once my order arrives.

After a bumpy initial order process, I decided to reach back out to Upstep after it was clear that my insoles were not helping my foot pain. I got a quick response from Customer Support and a Podiatrist, who sent out my replacement insoles finetuned to my foot issues (leg length discrepancy and overpronation.) They came on my birthday with extra inserts and a note explaining how to use them! I wore them to work a six-hour shift in NYC and experienced no foot pain! Thank you so much!