Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Jared S.
Super friendly and helpful. Figured out my problem right away and offered discount codes I didn’t know about.
Response from Upstep Custom OrthoticsJun 22, 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Ann J.
Customer Service was super. My Inserts was worth waiting for. I love them. I no longer have foot pain.
Response from Upstep Custom OrthoticsJun 22, 2023
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
Dr. J. S.
Excellent communication and cooperation from Kasie and several other staff. Were able to accommodate to some special requests also. The supplied custom orthotics fit well. Very happy with the experience.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for the outstanding performance review and appraisal.
Rob
Kasie Earley was very friendly and quickly took care of my issue.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you for the glowing review about Kasie and our customer service!
Grant J.
Just very helpful. Hopefully the orthotics are great.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you! So happy to know you found your experience here at Upstep a smooth one!
Glenna B.
Talia l, a Foot care service rep, was able to help with size question and then speeding my order along so it would be ready for upcoming European trip. Communication including helpful tips is top notch
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for the 5 star review!
Aleesha M.
Kasie was super helpful!
Response from Upstep Custom OrthoticsJun 19, 2023
Thank you!!
Paradox
Fast, friendly agent and easy to make changes. Took only a few minutes compared to SO MANY online chat features. Would not hesitate to use again.
Response from Upstep Custom OrthoticsJun 19, 2023
Thank you for taking advantage of the live chat platform we provide! It really does make researching and ordering so much easier!