Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Scott P.
Unfortunately the product didn't work out however the agent in assisting with the return was great no hassle no hard time just took care of it which is nice to see these days very rare so I'm appreciative of the good customer support
Response from Upstep Custom OrthoticsJun 22, 2023
Hi, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
tom S.
GREAT customer skills
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers!
Teresa
Very helpful, and quick to respond
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you for the kind rating. We are so happy your visit went well!
Brandon
Mary did a great job of understanding my problem and offering an easy solution.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Mary!
Chris S.
A great product with very efficient customer service reps. I highly recommend Upstep...
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for your positive rating for your recent visit to Upstep! We are glad to be a part of your orthotic journey!
Ellie L.
Kacey was an excellent person to speak to. She was very knowledgeable and she gave me some expert advice regarding the orthotics. I asked some technical questions and she expertly answer them. She is a real asset to your company.
Response from Upstep Custom OrthoticsJun 22, 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Ilana
Mary helped expedite my order when I was sad about the long lead time to get my insoles.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you for your kind words and for choosing our company as your go-to source for custom orthotics. Apologies for the short delay. The great news is we now have your impression on file for 5 years making reordering quick and easy!
J.E. B.
Mary was very efficient and helpful.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much!