Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
John P.
Fast and great communication with an online agent! A great company that honors its refund policy! Although the product couldn’t help my issue it is a very well made product. It was a pleasure doing business with them
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you for giving Upstep a try!! It really was our pleasure!! We are sorry the product isn't right for you but we wish you the best of luck! You have been a pleasure to assist.
Erin W.
Kasie was prompt in her responses, asked helpful questions, and provided appropriate options. She also let me know that I can request a metatarsal support as well and she offered an additional discount.
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you!! When we reaf reviews like this, we get so happy with ear to ear smiles. Appreciate the smile today!
paul B.
I was assisted by your Foot care Expert named Mary. She was knowledgeable and professional. Her assistance saved both time and effort.
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you and Mary says thank you, as well!
Leslie C.
I had a great chat with Kasie, and they gave me a lot of useful information. I'm not ready to order but I have a good feeling about this.
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you for your interest in our custom orthotics. No rush!! When you are ready, simply contact us again and one of our agents will assist making the website navigation seamless.
CB G.
Kasie was great.
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you! This too, is GREAT!
jcullen
Kasie was quick to help me with my questions!
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you! We all appreciate the 5 stars!!! A special thank you from Kasie!
Gary
Samantha is great!
Response from Upstep Custom OrthoticsJul 5, 2023
Thank you! We all appreciate the 5 stars!!! A special thank you from Samantha!
RON D.
I just received a prompt, professional response to ordering a second pair of orthodics. For some reason I was having trouble online, but that is resolved. Thank you!
Response from Upstep Custom OrthoticsJul 5, 2023
We are happy to help get it resolved. We are here every step of the way! the UPSTEP way!