Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Melanie
I wanted to check on the status of an order and forgot that our daughter used her email address. Kasie did a great job of finding our order and giving us an update via chat. I look forward to receiving our shoe inserts soon!
Response from Upstep Custom OrthoticsJul 17, 2023
We are so excited for you!! Thank you for choosing Upstep!
joseph G.
great customer service, super helpful!
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you for sharing your thoughts! We are always here for you!
Hannah F.
Kasie was great and able to give me the answers I was looking for!
Response from Upstep Custom OrthoticsJul 14, 2023
We love to hear this. Thank you so much for taking the time to review the service you received!
Joshua W.
Kasie helped me and made it really easy to find what I needed and make the experience quick.
Response from Upstep Custom OrthoticsJul 14, 2023
This is awesome! We are so happy to hear you utilized our online chat to place an order practically side by side with Kasie. Thanks for sharing! We are so excited for you!
Foot P.
Great customer service with Kasie, very helpful in answering all my concerns and questions.
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you for your review! We will pass your kind words along to Kasie. Your feedback means the world to us!
Zhaoxia
The customer service—Mary is professional, answering questions quickly. Not waiting time getting chart with real people. Great service!
Response from Upstep Custom OrthoticsJul 14, 2023
Our customer service is 100% human!!! We are thrilled to hear you had a wonderful experience with our team.
Alice
Mary was very helpful answering my questions and was able to tell me what I needed to know. Hopefully, I will be able to use you guys if the medical team is able to accommodate my request.
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you so much for sharing your thoughts! We are 100% custom here at Upstep, we will always do what we can to design custom orthotics to suit your needs.
Patricia T.
Thank you Kristin for you help
Response from Upstep Custom OrthoticsJul 14, 2023
We have let Kirsten know that you have shared your words here in your review. She will be so happy to hear. Thank you! We are so happy you were helped to the fullest extent.