Upstep Custom OrthoticsReviews of upstep.com

Kasie was very helpful in our chats. She was able to help me navigate the many uses that I need the orthotics for. She also helped in letting me know the specifics or each sport vs everyday. I already have a set of running and am very happy with them. Kasie just made the decision to get others that are needed easier. Thank you Kasie

MARY! This was my first experience with UpStep and she answered all my questions and took care of everything!

Kasie was very prompt helpful and knowledgable and quickly got me an answer to my question!

Mary was very helpful and answered all my questions promptly.

Quick, efficient support for my request. They offered to remake my custom orthotics for another try at no cost.

Kirsten answered all of my questions right away with no hesitations.

Very responsive. I answered all my questions are timely manner. Looking forward to receiving my inserts.

The agent said my order was coming quicker than my last email stated! Instead of waiting almost 60 days to receive my order, it could be only 45 days. I wanted these insoles for a cruise I have and read that it was a quick process and I was still a month and a half away from the trip. I now see that isn't the case. Good Feet would have had it within 1 week for me but at 3x the cost of Upstep. If I would have known it was going to take this long, I would have gone to Good Feet. I guess I shall see once I receive my order when I get home from the cruise (not sure I want new insoles before a long flight and on my feet for 10 miles each day on a cruise without having the chance to break them in first).