Upstep Custom OrthoticsReviews of upstep.com

Kasie was very helpful and quick!

kirsten answed all my questions and gave me discount codes

Mary was very helpful and quick to respond

Mary answer my very quick

The chat service with Mary was good. She is helpful and knowlegable

I had some questions about a possible modification (leg length discrepancy) to the orthotics and Mary was extremely responsive and helpful.

I'd never used this company so I was hesitant. I placed my order easily enough, but maybe too easily, because I accidentally ordered an extra pair and was charged a lot more than I expected. I quickly hopped on the chat, which was easy enough to do. Mary was super helpful and talked to me about the cancellation she'd process and when I should expect my refund for the difference. She also let me add a note to the order that I forgot about when going through the questions. Mary was great! Very helpful and professional and responsive. 10/10. Now, hopefully that refund processing is just as easy and positive an experience!

Quick response, very helpful and overall a good experience.