Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
TJ P.
Kirsten was a big help with answering my questions! We are still determining a solution, but she assured me she would followup.
Response from Upstep Custom OrthoticsJul 31, 2023
We are happy you had a great experience!! Thank you for choosing Upstep!
David
Mary responded quickly and accurately.
Response from Upstep Custom OrthoticsJul 31, 2023
Thank you for sharing!!
Monte H.
Kasie was very helpful. Thank you!
Response from Upstep Custom OrthoticsJul 31, 2023
Perfect! Wonderful!! Great to hear!
Pinky
Kasie was quick to respond and super helpful
Response from Upstep Custom OrthoticsJul 31, 2023
Thank you for taking the time to share your thoughts on our Customer Support. Its of utmost important and the face of our business!
Jenn
Kirsten was great!
Response from Upstep Custom OrthoticsJul 31, 2023
We think she is too! Thank you so much!
Kurt A.
agent was very professional. She walked me through the process of ordering 2 pairs from the site and she offered an additional coupon code to help reduce the cost.
Response from Upstep Custom OrthoticsJul 31, 2023
Thank you, Kurt! Welcome to the Upstep family where comfy feet and a pain free life is our #1 goal!
Todd A.
Mary provided me a potential solution to my issue right away. She was very helpful, prompt, and communicated effectively and efficiently.
Response from Upstep Custom OrthoticsJul 31, 2023
You are on your way to the most comfortable feet you will ever have! Welcome to the Upstep family!
Belinda
Mary was very courteous and helpful.
Response from Upstep Custom OrthoticsJul 31, 2023
Thank you for the review! Customer Service is important but great customer service really takes it up a level!!