Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Michael R.
Kirsten Rizzo was very friendly and knowledgeable. She answered all my questions and offered some discount codes for me as well.
Response from Upstep Custom OrthoticsAug 11, 2023
Thank you for the kind words!! You made Kirstens day! We certainly shared this review with her!
John
Kasie answered all my questions and was thorough in following up on my issues with my Upstep orthotics which did not fit exactly right. I'm more hopeful that I will be able to get the issue resolved now.
Response from Upstep Custom OrthoticsAug 11, 2023
Fantastic thank you!!!! We are doing a happy dance right now with happy feet!
Jean
Mary is outstanding! She went out of her way to answer my questions and found a way for me to receive my orthotics ahead of schedule. Her follow-up emails made me feel well taken care of! Thank YOU, Mary, and the rest of the Upstep team.
Response from Upstep Custom OrthoticsAug 11, 2023
While most companies get back to customers within 72 hours, we get back to our customers in less than 8 hours! We make a difference and your feet will be able to also tell you that!
Lindsey H.
Kirsten was great! Quick response and helpful
Response from Upstep Custom OrthoticsAug 7, 2023
Thank you for the 5 stars!!
Timothy H.
The upstep team, especially KASIE, has helped throughout the entire process. I had an order with my issue, but she was very quick to assist with a resolution. I will recommend this company to anyone looking for custom orthotics!
Response from Upstep Custom OrthoticsAug 7, 2023
Fantastic support and a fantastic review!! This is why we wake up to do what we do everyday! It is our pleasure!
Tammy T.
Kasie was awesome!
Response from Upstep Custom OrthoticsAug 7, 2023
Thank you!
Miles P.
Mary answered my questions quickly and with grace and ease. I was pleasantly surprised to find livechat support available on a Sunday afternoon. As a repeat customer I am consistently pleased with the support and product experience at Upstep.
Response from Upstep Custom OrthoticsAug 7, 2023
Thank you! We offer live support Mon-Friday and Sunday!! Why? Because we care so dearly for our customers!! We want everybody who comes to Upstep walk away with a great experience and happy feet!
Frank A.
Very friendly, knowledgeable, and prompt service. Priced right.
Response from Upstep Custom OrthoticsAug 7, 2023
Thank you for the 5 stars!