Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Ned H.
Mary was courteous and answered my question and addressed my concerns.
Response from Upstep Custom OrthoticsAug 23, 2023
Thank you for taking advantage of our LIVE chat feature on the website!! We appreciate the kind words!
Ophelia
Mary was able to answer all of the questions that I had! I'm looking into a pair of everyday orthotics after having just received a pair for running, and was a little concerned that I'd have to go through the whole process again. I was assured that the same mold would be used and how I can get a discount.
Response from Upstep Custom OrthoticsAug 23, 2023
We keep your impression on file for 5 years thus making reordering quick and easy!! We are here for you every step of the way!!
Jason A.
Mary was knowledgeable and very helpful to answering all of my questions that's a keeper for your company for sure .
Response from Upstep Custom OrthoticsAug 23, 2023
We are happy to hear and Mary has been an asset! Thank you for noticing!
Sean M.
Kasie was very helpful with quick responses.
Response from Upstep Custom OrthoticsAug 23, 2023
Welcome to Upstep!! We are happy to have you, Sean!
Robert L.
The service is great, Kasie was very helpful
Response from Upstep Custom OrthoticsAug 23, 2023
Thank you so much!
Bobbie H.
Mary was very helpful assisting me via chat option on the Upstep website. I recommend using this feature if you need to speak with someone directly the phone lines are usually busy. Mary was quick and helped me with exactly what I needed. Thanks again.
Response from Upstep Custom OrthoticsAug 23, 2023
We love super-duper reviews like this! We appreciate you taking the time!
Leslyn C.
Mary was very helpful, knowledgeable and friendly, she was able to answer all my questions, and give me advice about which product would have been best for me.
Response from Upstep Custom OrthoticsAug 23, 2023
Hi! So glad we can help make things clear for you! Thank you for taking advantage of our live chat on the website! We love when our customers do that!
Benjamin
Friendly and helpful. Gave me the exact information I needed. Thank you again Mary!
Response from Upstep Custom OrthoticsAug 23, 2023
Thank you for the 5 stars!! If you need anymore information or have anymore questions, we are here for you!