Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Tom
Mary was super helpful and took care of my issue super fast! My wife accidentally threw away the prepaid return shipping label and packaging, and Mary was able to get a new label sent to me via email within 24 hours!
Response from Upstep Custom OrthoticsSep 6, 2023
Perfect! We are glad to be of help! We pay for shipping as promised, and we realize accidents happen! No biggie! We have you covered!
Robert S.
Kasie was very helpful and friendly. I appreciate her outstanding customer service.
Response from Upstep Custom OrthoticsSep 6, 2023
Outstanding review! Thank you!
L G L.
Samantha was helpful and followed up with me multiple times
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you! We believe following up and checking on our customers is extremely important for the best experience one can have! Thank you for the 5 stars!
Luis Amelburu J.
Quick response and very informative.
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you. Our Foot Specialists go through intense training, and there is something to be learned everyday! We appreciate you and the 5 stars!
Kyle
Quick, prompt, done
Response from Upstep Custom OrthoticsSep 6, 2023
Wow, thank you, love it!
Sebastian P.
Very helpful.
Response from Upstep Custom OrthoticsSep 6, 2023
Thank you for your feedback!
Daryn W.
Prompt replies, friendly and pretty knowledgeable. Definitely appreciate Kaise's customer service.
Response from Upstep Custom OrthoticsSep 19, 2023
Thanks for the 5 stars, Daryn! Your review is a great way to let us know we’re on track to making our customers smile! We appreciate you taking the time to give your feedback!
Emeline C.
I’ve had one pair of inserts which I keep switching from one pair of shoes to another so I think it’s time to get another. They really have improved my feet a great deal.
Response from Upstep Custom OrthoticsSep 6, 2023
Hi! Wow, we are thrilled to learn your orthotics have served your feet well! It makes us so happy to know we are helping thousands and thousands of people every year!