Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Ali F.
Prompt response and courteous
Response from Upstep Custom OrthoticsOct 4, 2023
We value your business! Your feedback means the world to us, and we're delighted that our customer care team made you feel valued. If you ever need anything in the future, please reach out. We're here to assist you!
Karen
Very quick responses. Sent a discount coupon - have not gotten it as yet but was told I would
Response from Upstep Custom OrthoticsOct 4, 2023
Your happiness is our priority, and we're delighted that our customer care team made your day. If there's anything we can do to continue providing this level of service, please let us know. We appreciate your trust in us.
customer
Hi, repeat customer and I love the inserts work well and have almost eliminated my foot pain. Thank you
Response from Upstep Custom OrthoticsOct 4, 2023
Welcome back! We'll be sure to pass on your kudos to our support team! They're dedicated to providing top-notch service, and we're thrilled that they could assist you. If you ever need further help, please don't hesitate to reach out!
Michael S.
KASIE was a big help, I was completely taken care of without any hassle.
Response from Upstep Custom OrthoticsOct 4, 2023
Thank you so much for your kind words! We're delighted to hear that you had an exceptional experience with kasie! We truly appreciate your support!
Rick S.
So far, so good. Easy, but now let's see the rest of the process and fitment at the end.
Response from Upstep Custom OrthoticsOct 4, 2023
Your feedback means the world to us! We're grateful for your kind words and the opportunity to serve you. If you have any questions or need assistance in the future, please don't hesitate to reach out!
Mike L.
Mary was very helpful
Response from Upstep Custom OrthoticsOct 4, 2023
Your happiness brings a smile to our faces! We're thrilled that our customer care can have such a positive impact. If you ever need assistance or want to share more smiles, please get in touch!
Tom S.
Very good job on phone contact regarding order error
Response from Upstep Custom OrthoticsOct 4, 2023
We're immensely proud of our support team, and your words are a true testament to their hard work. If there's anything else we can do for you or any team member you'd like to recognize, please let us know!
Avi S.
great customer service
Response from Upstep Custom OrthoticsOct 4, 2023
We're thrilled that our customer care aligns with our company values of excellence and customer satisfaction. Your feedback is a testament to our commitment. If you ever need assistance, please don't hesitate to reach out!