Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

EU
Oct 25, 2023
Samantha Burks
Samantha Burks was really helpful providing information and being kind
Response from Upstep Custom OrthoticsNov 1, 2023
We're pleased to hear that Samantha Burks was so helpful and kind while providing you with information. Our team is dedicated to assisting our customers to the best of their abilities, and Samantha's support is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your experience with us is a positive one.
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Tony
Oct 25, 2023
Kasie Earley is great.
Kasie Earley is great. She provided very friendly, informative, and knowledgable guidance. Very easy to talk to and helpful.
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for your kind words about Kasie Earley. We're delighted to hear that she provided you with friendly, informative, and knowledgeable guidance. Being easy to talk to and helpful are qualities we value in our team members, and Kasie's dedication is truly appreciated.
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Tim
Oct 25, 2023
Kristen Rizzo wa vey helpful.
Kristen Rizzo wa vey helpful.
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you!
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Fernando L.
Oct 25, 2023
Mary Was great and very informative
Mary Was great and very informative
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for your feedback about Mary. We're pleased to hear that she provided great and informative assistance. Your satisfaction is important to us, and we appreciate your kind words.
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Asa J.
Oct 25, 2023
refund process was nice and painless
refund process was nice and painless
Response from Upstep Custom OrthoticsNov 1, 2023
We're delighted to hear that your refund process was nice and painless. Your satisfaction is important to us, and we're glad to have made the process smooth for you.
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heather S.
Oct 25, 2023
Great customer service!
Kasie Earley was very helpful answering my questions and sending the right links so I knew which insoles would best serve me! Excited to try them!
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for sharing your experience with Kasie Earley. We're happy to hear that she was very helpful in answering your questions and providing the right links to help you choose the best insoles for your needs. Your excitement to try them is fantastic!
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Susie
Oct 25, 2023
Customer service is quick to reply and…
Customer service is quick to reply and very courteous. They were able to handle my situation right away! I will be back. :-)
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for your kind words! We're delighted to hear that our customer service was quick to reply, courteous, and able to promptly handle your situation. We look forward to serving you again, and we're here to assist with any future needs you may have. Your satisfaction is our priority, and we appreciate your positive feedback.
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Scott
Oct 25, 2023
I am a returning customer and wanted to…
I am a returning customer and wanted to get my wife into upstep and Kirsten was very helpful giving me some coupon codes to use for her. I am very grateful thank you!
Response from Upstep Custom OrthoticsNov 1, 2023
We appreciate your loyalty as a returning customer, and we're thrilled to assist you and your wife in experiencing Upstep. Kirsten's help in providing you with coupon codes is a gesture of our gratitude for your continued support.
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