Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Mark
Always a good experience.
Response from Upstep Custom OrthoticsNov 9, 2023
We wanted to express our sincere gratitude for your continued trust in Upstep. Your loyalty means a lot to us, and we're thrilled to know that you've consistently had positive experiences with our products and services.
Tyler N.
Good quick info. Kasie was very helpful.
Response from Upstep Custom OrthoticsNov 9, 2023
Thank you for your kind words about Kasie! We're delighted to hear that you found the information provided helpful. At Upstep, we strive to offer quick and informative assistance to ensure our customers have a positive experience.
D B.
KASIE was great, fast and efficient. Well informed.
Response from Upstep Custom OrthoticsNov 9, 2023
We're thrilled to hear that Kasie provided you with fast and efficient assistance. At Upstep, we aim to ensure our customers receive the best service possible, and it's fantastic to know that your experience reflected that. If you have any more questions or need further support, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Upstep!
kent K.
Kirsten was super helpful and responsive. Will definitely return again
Response from Upstep Custom OrthoticsNov 7, 2023
Thank you for sharing your positive experience with Kirsten! We're thrilled to hear that she was super helpful and responsive in assisting you. We look forward to serving you again in the future. If you have any more questions or need further assistance, don't hesitate to reach out.
Theron L.
Kasie was Quick and responsive. Answered my questions and didn't try to up sell me.
Response from Upstep Custom OrthoticsNov 7, 2023
Thank you for your feedback! We're glad to hear that Kasie provided you with quick and responsive assistance and answered your questions effectively without attempting to upsell. At Upstep, we strive to provide the best customer service experience and ensure that you get the support and information you need without any pressure. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help.
Christopher
Your pricing is very competitive to my local providers office. The process to report my pain points was intuitive. Online reviews show promise for your product.
Response from Upstep Custom OrthoticsNov 7, 2023
Thank you for your kind words! We're delighted to hear that you find our pricing competitive and that the process of reporting your pain points was intuitive. We're committed to offering high-quality custom orthotics that provide effective relief for our customers. Your positive feedback and the promising online reviews are greatly appreciated.
Stewart S.
I really appreciate the efforts being made to provide inserts that will provide foot comfort and looking forward to trying them. Also, the communication and looking where improvements can be made is great customer service.
Response from Upstep Custom OrthoticsNov 6, 2023
We genuinely appreciate your kind words and your enthusiasm to try our inserts for foot comfort. Your comfort and satisfaction are our top priorities, and we're dedicated to delivering a product that meets your needs. We're also pleased to hear that you value our efforts in communication and our commitment to continuously improve. Your feedback is invaluable in helping us enhance our products and services to better serve our customers. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to make your experience with us as exceptional as possible.
Anna B.
Mary was SO quick and responsive. She answered all of my questions and then some. Exceptional customer service.
Response from Upstep Custom OrthoticsNov 6, 2023
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that Mary provided you with exceptional customer service.