Larry
So far, so good!
I have worn prescription orthotics for almost 50 years. Until recently, insurance has paid for them. The last time I tried to get them, my providers said insurance (Medicare) would no longer pay and the estimate was over $850. I decided to roll the dice and try Upstep. The orthotic arrived a couple of weeks ago and I was surprised at how well they seem to be made and how they were almost an exact match to my last prescription set. Since they were such a close match, I used them without the break-in period and I felt no difference, Time will tell about their durability but I am very pleased with the product, so far. When I inquired about getting a second pair, Mary offered me a discount code since I was getting them so soon after my initial purchase. Now, I have a back up pair on the way.
Response from Upstep Custom OrthoticsMay 14, 2026
Thank you so much for sharing your experience! We’re honored that you chose to give Upstep a try after so many years of wearing prescription orthotics. It’s wonderful to hear that your new orthotics closely matched your previous pair and felt comfortable right away. We’re also glad Mary was able to assist you with a discount on your second pair. Your feedback and support truly mean a lot to us, and we look forward to continuing to help keep you comfortable!