Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
randy M.
My order went smoothly and was very affordable.
Response from Upstep Custom OrthoticsNov 16, 2023
We're delighted to hear that your order went smoothly and that you found our products to be very affordable. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any more orders or questions in the future, feel free to reach out. Thank you for choosing us!
RJ
Quick informed response
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you for acknowledging our quick and informed response. We're dedicated to providing efficient service, and it's great to know that we met your expectations. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We value your feedback!
Anthony
Mary is the best when it comes to customer service. A huge help with my foot issues!
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you so much for your kind words! We're thrilled to hear that Mary provided you with exceptional customer service and was a huge help with your foot issues. We take pride in our team's dedication to customer satisfaction. If you have any more questions or need further assistance, Mary and the rest of our team are always here for you. Your feedback is greatly appreciated!
Karen P.
Samantha was quick to engage in a chat session and very helpful in sending a link that will help so much to order the correct orthotic product. Thanks Samantha
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you for sharing your positive experience with Samantha! We're thrilled to hear that she provided quick and helpful assistance in finding the correct orthotic product. Our team strives to make the ordering process as seamless as possible, and we're delighted to know we could assist you. If you have any more questions or if there's anything else we can help you with, please don't hesitate to reach out. Samantha and the rest of our team are here for you!
Rachel
Kasie was super helpful and quick to find answers. Great customer service.
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you for taking the time to share your positive experience with Kasie! We're thrilled to hear that she provided super helpful and quick assistance in finding answers for you. Great customer service is a top priority for us, and we're glad to know we could meet your expectations. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. Kasie and the rest of our team are here to help!
Matt
Kirsten was VERY helpful and quick to respond to my questions
Response from Upstep Custom OrthoticsNov 16, 2023
We're delighted to hear that Kirsten was exceptionally helpful and quick to respond to your questions. Customer satisfaction is our priority, and we appreciate your positive feedback. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Kirsten and the rest of our team are here for you!
customer
Prompt customer service
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you!
Daphne
I like the fact that these are custom made orthotics. I also liked the fact that Mary answered all my questions in a very professional yet friendly manner. Your customer service, if they are all like Mary, will give you a five star rating any time in my book.
Response from Upstep Custom OrthoticsNov 16, 2023
We're thrilled to hear that you appreciate the custom-made aspect of our orthotics. Thank you for sharing your positive experience with Mary; her professional yet friendly manner is something we strive for in our customer service. Your kind words mean a lot, and we're committed to maintaining this level of service. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to provide the best possible experience for you.