Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
bonnie B.
Mary resolved my issue quickly
Response from Upstep Custom OrthoticsNov 17, 2023
We're pleased to hear that Mary was able to resolve your issue quickly. Your satisfaction is our priority, and we appreciate your positive feedback.
Michael L.
Kirsten Rizzo Answered all my questions rapidly
Response from Upstep Custom OrthoticsNov 17, 2023
We're delighted to hear that Kirsten Rizzo was able to answer all your questions rapidly. Thank you for taking the time to share your positive experience.
Todd
Mary was very helpful in the chat ordering inserts for my son
Response from Upstep Custom OrthoticsNov 17, 2023
Thank you for sharing your positive experience with Mary! We're thrilled to hear that she was very helpful in the chat while ordering inserts for your son. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Tiffany S.
Kirsten was awesome! She assisted me immediately with courtesy and is having my shipment placed again. Thank you Kirsten for exceptional customer service
Response from Upstep Custom OrthoticsNov 17, 2023
Thank you for your kind words! We're delighted to hear that Kirsten provided you with awesome and immediate assistance, along with exceptional customer service. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Kirsten and the rest of our team are here to ensure your experience is top-notch.
Byron C.
Kirsten was terrific, directed me to what I was looking for.
Response from Upstep Custom OrthoticsNov 17, 2023
We're thrilled to hear that Kirsten provided terrific assistance and directed you to what you were looking for. Thank you for sharing your positive experience.
Kakada K.
Very prompt response and helpful in locating my order status.
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you for taking the time to share your feedback! We're thrilled to hear that you found our response prompt and that we could assist you in locating your order status. Customer satisfaction is our top priority, and we're here to help whenever you need us.
Michael E.
Samantha pop up in the chat and was able to guide me to exactly what I needed. she was very friendly and a great help
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you for sharing your positive experience with Samantha! We're delighted to hear that she provided friendly and helpful assistance, guiding you to exactly what you needed. Our team takes pride in delivering excellent customer service, and it's always rewarding to know when we've met our goal.
Elizabeth
Kirsten helped me reorder pair for my husband.
Response from Upstep Custom OrthoticsNov 16, 2023
Thank you for choosing us, and we're thrilled to hear that Kirsten was able to assist you in reordering the perfect pair for your husband. If you have any more requests or if there's anything else we can help you with, please don't hesitate to reach out. We appreciate your trust in our service!