Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Dej M.
Someone helped me right away
Response from Upstep Custom OrthoticsDec 7, 2023
We're glad to hear that you received prompt assistance! Our team is here to help, and we appreciate your feedback. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing Upstep!
customer
Love the details!
Response from Upstep Custom OrthoticsDec 7, 2023
Thank you for the positive feedback! We're delighted to hear that you appreciate the details. If you have any further questions or if there's anything else you'd like assistance with, please don't hesitate to reach out. We're here to help!
KAI
Samantha Burks is the best customer reps.
Response from Upstep Custom OrthoticsDec 7, 2023
Thank you for your kind words! We're thrilled to hear that Samantha provided you with excellent customer service. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your feedback and value your business.
Vivian
Samantha provided excellent information to get me started. She answered all my questions. TY Samantha you are a gem!
Response from Upstep Custom OrthoticsDec 7, 2023
Hello! Thank you for your kind words and positive feedback about Samantha. We're thrilled to hear that she provided you with excellent information and answered all your questions. If you ever have more inquiries or need assistance in the future, don't hesitate to reach out. We appreciate your trust in our service, and we look forward to continuing to assist you. Have a wonderful day!
Kate
Samantha is a very responsive, polite, awesome client services rep - she deserves a huge raise!
Response from Upstep Custom OrthoticsDec 7, 2023
Thank you so much for your kind words and feedback! We're thrilled to hear that Samantha provided you with excellent service and answered all your questions. We truly appreciate your recognition of her efforts. If you ever need further assistance or have more questions in the future, don't hesitate to reach out. Your satisfaction is our top priority.
Daniel A.
Mary provided great feedback
Response from Upstep Custom OrthoticsDec 7, 2023
Thank you for your positive feedback! We're delighted to hear that Mary provided you with great feedback. Our team is committed to providing excellent service, and we appreciate your recognition of Mary's efforts. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We value your satisfaction, and we look forward to serving you again.
customer
Very fast delivery, on top of their game
Response from Upstep Custom OrthoticsDec 7, 2023
Thank you for your kind words! We're thrilled to hear that you experienced fast delivery and that we could meet your expectations. Providing efficient service is a priority for us, and we appreciate your acknowledgment.
Josh
Samantha was polite and helpful
Response from Upstep Custom OrthoticsDec 7, 2023
Thank you for taking the time to share your experience with Samantha. We're delighted to hear that she provided polite and helpful assistance. Our team takes pride in delivering excellent customer service, and it's always rewarding to receive positive feedback.