Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Christine H.
Anyone I was in contact with was very helpful and so nice.
Response from Upstep Custom OrthoticsJan 4, 2024
That's fantastic to hear! We're glad to know that everyone you interacted with was very helpful and nice. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive comments and are here to help however we can!
Byron S.
Mary has gone above and beyond the call of duty in her customer service efforts. She has been such a pleasure to work with. I bought three pairs today! Thanks to Mary.
Response from Upstep Custom OrthoticsJan 4, 2024
Thank you for sharing your positive experience with Mary! We're thrilled to hear that she went above and beyond in providing excellent customer service. It's fantastic that you found working with her a pleasure, and we appreciate your decision to purchase three pairs. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks for choosing us, and a big thanks to Mary for her outstanding efforts!
Rudy C.
she was able to answer the specific question
Response from Upstep Custom OrthoticsJan 4, 2024
I'm glad to hear that she could address your specific question! If you have any more questions or if there's anything else I can help you with, feel free to let me know. We're here to assist you!
Richard S.
quality product that works.
Response from Upstep Custom OrthoticsJan 4, 2024
Thank you!!!
Michelle
I did an online chat with Mary & she was so helpful. Now to get the kit & my new inserts!
Response from Upstep Custom OrthoticsJan 4, 2024
That's fantastic to hear about your positive experience with Mary during the online chat! We're thrilled she could assist you. Getting the kit and your new inserts is the next exciting step, and we're here to ensure a smooth process. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us, and we look forward to providing you with the comfort and support you need!
Mike V.
Customer service was quick to reply back to me. By 24 hrs, they were already working on a resolution for me. I'm extremely happy I went with Upstep.
Response from Upstep Custom OrthoticsJan 4, 2024
Thank you so much for sharing your positive experience! We're truly grateful for your kind words. Quick and efficient customer service is a top priority for us, and we're thrilled to hear that we could promptly address your concerns. We're thankful you chose Upstep, and if you ever need further assistance, we're here for you. Thanks again!
raeghanreece
Kirsten was very helpful! She answered all of my questions.
Response from Upstep Custom OrthoticsJan 4, 2024
That's wonderful to hear! We're glad Kirsten could assist you and answer all your questions. If you have any more inquiries or if there's anything else we can help you with, please feel free to reach out. We appreciate your feedback, and thank you for choosing our service!
Adriana A.
The attention to detail of a custom product.
Response from Upstep Custom OrthoticsJan 4, 2024
We appreciate your recognition of the attention to detail in our custom product. If you have any more feedback or if there's anything specific you'd like to share, feel free to let us know. We're here to ensure you have the best experience with our products, and we value your input. Thank you for choosing us!