Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Jordan
Jan 9, 2024
Samantha Burk was very helpful
Samantha Burk was very helpful! Very efficient at answering my questions and also asking me questions that helped me get the info I needed.
Response from Upstep Custom OrthoticsJan 11, 2024
We're so grateful you had such a positive experience with Samantha! Her ability to efficiently answer your questions and thoughtfully guide you to the information you needed truly showcases her dedication to excellent customer service. Thank you for highlighting her valuable contributions! We'll be sure to share your kind words with her.
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Anastasio S.
Jan 9, 2024
it made it a great experience because i…
it made it a great experience because i was not expecting to be chatting and getting more info about your services, coupons, etc.
Response from Upstep Custom OrthoticsJan 11, 2024
We're thrilled to hear that your casual chat turned into a valuable information session! Our team is always happy to answer questions and share details about our services and offers. Thank you for letting us know how much you appreciated the unexpected knowledge boost
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Lisa
Jan 9, 2024
Kacie was very helpful in answering all…
Kacie was very helpful in answering all of my questions and mitigating my concern with buying yet more orthotics.
Response from Upstep Custom OrthoticsJan 11, 2024
"We're so glad Kacie could put your orthotics worries at ease! Her ability to address your concerns and answer all your questions with clarity and care truly showcases her dedication to customer service. Thank you for highlighting her valuable contributions!
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cycling for F.
Jan 9, 2024
fingers crossed …
Happy with the front end of the service so far
Response from Upstep Custom OrthoticsJan 11, 2024
The "happy with the front-end" club welcomes you warmly!
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Chaz N.
Jan 8, 2024
Help full and very friendly.
Help full and very friendly. Do recommend it. ☆☆☆☆☆
Response from Upstep Custom OrthoticsJan 11, 2024
Thank you so much!
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Todd S.
Jan 8, 2024
Mary was extremely helpful & courteous…
Mary was extremely helpful & courteous !!
Response from Upstep Custom OrthoticsJan 11, 2024
Happy to hear!
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Anthony S.
Jan 8, 2024
Great customer service
Mary was a great rep. She answered all my questions and I was able to upload pics of my ski boots directly to her for my order. Can't wait to get these insoles!
Response from Upstep Custom OrthoticsJan 11, 2024
Hooray for Mary! Answering questions and accepting ski boot pics directly - that's a recipe for happy customers! We're thrilled you had a smooth experience, and your excitement for your new insoles is contagious! Mary will definitely hear about your high praise. Thanks for choosing us!
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Jeremy B.
Jan 8, 2024
fast and effective help with ordering…
fast and effective help with ordering and changing an order.
Response from Upstep Custom OrthoticsJan 11, 2024
We're thrilled to hear about your smooth-sailing order process! Our team thrives on making ordering and adjustments easy and efficient. Thank you for highlighting their helpfulness and speed. We'll be sure to share your kind words!
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