Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Sara
Actually responded and dealt with my query rather than the expected over generic ai bot. Grateful for support
Response from Upstep Custom OrthoticsJan 22, 2024
No AI here!! We are authentic and love what we do!! Thank you for your feedback!!
Kara N.
Best customer support! Was able to give great advice and tell me exactly what I was looking for for my specific needs!
Response from Upstep Custom OrthoticsJan 22, 2024
That's wonderful to hear! Providing top-notch customer support and tailored advice to meet your specific needs is always our priority. I'm glad we could assist you effectively. If you have any more questions or need further guidance, please don't hesitate to reach out. Your satisfaction is very important to us!
customer
Easy to navigate and very simple to order. Looking forward to receiving my pair of inserts!
Response from Upstep Custom OrthoticsJan 22, 2024
I'm glad to hear that you found the navigation and ordering process easy and straightforward. Your anticipation for receiving your new pair of inserts is understandable. We hope they meet your expectations and provide the comfort or support you're looking for. If you have any questions or need assistance once you receive them, please feel free to reach out. We're here to help!
Alphonso R.
Samantha assisted me on chat. She provided very good information to let me know about orthotics and my situation. I appreciated her. I especially liked that I was actually talking in chat with a live person.
Response from Upstep Custom OrthoticsJan 22, 2024
Thank you for sharing your positive experience with Samantha on chat. It's wonderful to know that she provided you with valuable information regarding orthotics and your specific situation. The personal touch of interacting with a live person can indeed make a significant difference. We appreciate your feedback and are here to assist if you have any more questions or need further help. Your satisfaction is important to us!
Steven S.
The ordering process was quick and easy.
Response from Upstep Custom OrthoticsJan 22, 2024
I'm pleased to hear that you found the ordering process quick and easy. We strive to make our services as user-friendly as possible. If you have any further questions or need assistance with anything else, please feel free to reach out!
Shannon H.
Very easy to size. Quick delivery and turn around. No more pain and not as tire at the end of the day.
Response from Upstep Custom OrthoticsJan 22, 2024
I'm delighted to hear that you found the sizing process easy and were impressed with the quick delivery and turnaround. It's especially great to know that your new product has effectively alleviated your pain and left you feeling less tired at the end of the day. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Your comfort and satisfaction are very important to us!
Jarrod S.
Samantha was Quick to the point and issue addressed
Response from Upstep Custom OrthoticsJan 22, 2024
I'm glad to hear that Samantha was able to address your issue promptly and effectively. It's always our aim to provide quick and to-the-point assistance. If you need any further help or have more questions, please don't hesitate to ask!
Michelle M.
Quick response and helpful information so I could purchase the correct items!
Response from Upstep Custom OrthoticsJan 22, 2024
Thank you for your feedback! It's wonderful to hear that you received a quick response and the information you needed to make the right purchase. If you have any more questions or need further assistance, please don't hesitate to reach out!