Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Rick M.
I learned that Upstep can do what I was looking for. Getting inserts that can fit into my preferred shoe with cutouts for my bunions.
Response from Upstep Custom OrthoticsJan 29, 2024
That's fantastic to hear! We're pleased that Upstep can provide you with customized inserts tailored for your comfort and specific needs. If you have any more questions or need further assistance, feel free to reach out.
Barry
The website was user friendly.
Response from Upstep Custom OrthoticsJan 29, 2024
Thank you for your feedback! We're glad you found our website user-friendly. We strive to ensure a smooth and accessible experience for all our users
Sheri S.
Kasie came on line quickly, had a fast response time to what I was in need of and sent a link to help me see which product she recommended.
Response from Upstep Custom OrthoticsJan 29, 2024
We're happy to hear Kasie provided quick and efficient assistance, along with a helpful product recommendation. Thank you for taking the time to share your experience!
Leanne
Samantha was very helpful in pointing me in the right direction of what orthotic would be best for me!
Response from Upstep Custom OrthoticsJan 29, 2024
It's great to hear that Samantha was able to guide you towards the best orthotic for your needs. We appreciate your feedback and are here to help anytime!
Brian M.
Mary was an absolutely brilliant support and a complete professional. She helped guide me to the best decision and I am very grateful for her help!
Response from Upstep Custom OrthoticsJan 29, 2024
I'm really glad to hear about your positive experience with Mary! It's wonderful that she was able to provide such fantastic support and guide you to the right decision. Your appreciation for her help means a lot to us!
Emily C.
Kirstin was super fast and super helpful getting a new kit shipped out to me since my pup decided to step in mine.
Response from Upstep Custom OrthoticsJan 29, 2024
Oh no, the adventures of having a pup! I'm glad Kirstin was there to swiftly and efficiently handle the situation for you. Thanks for sharing your experience, and we're here whenever you need us!
Dirk P.
Great customer support; answered questions and provided answers to all my questions.
Response from Upstep Custom OrthoticsJan 25, 2024
Thank you for your positive feedback on our customer support. We're delighted to hear that our team was able to thoroughly answer all your questions and provide the information you needed. Providing comprehensive and helpful support is a top priority for us, and it's great to know we've achieved this with your experience. Your satisfaction is our success, and we appreciate you taking the time to acknowledge our efforts. We're here to assist you anytime you need us. Thank you for choosing our service!
Elijah A.
After receiving my Orthotics, I’ve already run into some issues and questions. Thankfully, Kasie was there to answer my questions and give me instructions on what to do. She was very thorough on her answers, especially for the next steps :)
Response from Upstep Custom OrthoticsJan 25, 2024
It's great to hear that Kasie was able to assist you effectively with your Orthotics. Her thorough responses and clear guidance for next steps seem to have been particularly helpful. It's always encouraging to know that our team is providing the support and answers needed for a positive experience. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!