Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Mac
Mary is a phenomenal foot care expert. She is knowledgeable about the products, process, and customer experience. She has helped me several times during my first purchase process. 10/10
Response from Upstep Custom OrthoticsFeb 6, 2024
Thrilled to know Mary provided exceptional support and expertise during your purchase. Your high rating is much appreciated!
Rafael D.
The process was flawless. The website made everything so easy and the chat feature was great. Thank you
Response from Upstep Custom OrthoticsFeb 6, 2024
Delighted to hear your experience was seamless and that our website and chat feature met your needs. Thank you for the feedback!
Lisa
Kasie was really helpful answering my questions about orthotic purchase
Response from Upstep Custom OrthoticsFeb 6, 2024
Thrilled to hear Kasie was able to assist you effectively with your orthotic purchase questions. Thanks for letting us know!
John D.
Was easy to use and place order
Response from Upstep Custom OrthoticsFeb 6, 2024
Happy to hear you found our ordering process straightforward and user-friendly. Thank you for sharing your experience!
Kathy Z.
I had an issue with my inserts and Mary was able to assist me in getting them replaced. I can't wait to try my new inserts!
Response from Upstep Custom OrthoticsFeb 6, 2024
So glad Mary could help resolve the issue with your inserts efficiently. We're excited for you to try the new ones. Thanks for your patience!
Douglass L.
Kasie was very helpful with answering my questions and addressing my concerns about which product type would be best for me. Thank you!
Response from Upstep Custom OrthoticsFeb 6, 2024
Wonderful to hear Kasie provided valuable guidance on selecting the right product for you. We're here to help—thank you for your feedback!
Rebecca
KASIE was wonderful helping me solve my issue. Quick and responsive.
Response from Upstep Custom OrthoticsFeb 6, 2024
Great to hear KASIE was able to quickly and effectively resolve your issue. We value your feedback and are here to help anytime!
Lisbeth S.
I was impressed at the detail in the questions to be answered before they make the orthotics.
Response from Upstep Custom OrthoticsFeb 6, 2024
We're glad you appreciated the thoroughness of our questionnaire. It's important to us to ensure your orthotics are perfectly tailored to your needs. Thank you for your feedback