Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Suzyq W.
Mary was very knowledgeable and helpful
Response from Upstep Custom OrthoticsFeb 14, 2024
It's fantastic to hear that Mary provided knowledgeable and helpful service during your interaction. We take pride in having team members like her who can offer such valuable support to our customers. Thank you for taking the time to acknowledge her assistance!
Eric B.
Answered all my questions very quickly.
Response from Upstep Custom OrthoticsFeb 14, 2024
We're pleased to hear that your questions were answered promptly! Providing quick and efficient responses is something we strive for, so it's great to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out.
Steve S.
Kasie Earley was very helpful providing me the information that i needed.
Response from Upstep Custom OrthoticsFeb 14, 2024
We're pleased to hear that your questions were answered promptly! Providing quick and efficient responses is something we strive for, so it's great to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out
Luis C.
Kirsten was amazing, super helpful and very nice. I had some questions about the product and she was able to help me
Response from Upstep Custom OrthoticsFeb 12, 2024
Thank you for sharing your experience with Kirsten! It makes us so happy knowing you were assisted with such care!
Erik H.
Extremely fast and polite. Solved all problems promptly with no issue.
Response from Upstep Custom OrthoticsFeb 12, 2024
Awesome to hear this! We are thrilled to hear you had a smooth experience.
Amy P.
She took the time to listen and explain to be the differences between the insoles.
Response from Upstep Custom OrthoticsFeb 12, 2024
This is wonderful to hear. It is important to us that our customers are knowledgeable about their custom orthotic purchases. Thank you for sharing your experience with us!
Deane Y.
Mary was very helpful and knowledgeable about your products
Response from Upstep Custom OrthoticsFeb 14, 2024
It's wonderful to hear that Mary was able to assist you with your questions and that you found her to be both helpful and nice. Our team aims to provide supportive and friendly service, so it's great to know Mary exemplified this. Thank you for sharing your positive experience with us!
Jesse B.
AMAZING CUSTOMER SERVICE!
Response from Upstep Custom OrthoticsFeb 14, 2024
Thank you so much for your enthusiastic feedback! We're thrilled to hear you had an amazing customer service experience. It's our top priority to ensure our customers feel supported and satisfied. Your shoutout means a lot to us. If there's anything more we can do for you, please let us know!