Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
ANDREW V.
Mary was quick to respond and very helpful
Response from Upstep Custom OrthoticsFeb 23, 2024
It's wonderful to hear that Mary was quick to respond and provided you with the help you needed! We take pride in our team's responsiveness and commitment to assisting our customers. Thank you for sharing your positive experience. If there's anything more we can do for you, please don't hesitate to reach out.
Talia
Quick response from Kasie and she got me exactly what I needed with no fuss! Thanks a bunch!
Response from Upstep Custom OrthoticsFeb 23, 2024
We're thrilled to hear Kasie provided you with the quick and fuss-free assistance you needed! Thank you for taking the time to acknowledge her efforts. Your satisfaction is our top priority, and we're here to help whenever you need us. If there's anything more we can do for you, please don't hesitate to reach out. Thanks a bunch for your feedback!
Karen M.
Overall they have worked for me.
Response from Upstep Custom OrthoticsFeb 23, 2024
It's great to hear that our products have worked well for you! We're committed to providing solutions that meet the needs of our customers, and your feedback is invaluable to us. If you have any further comments, questions, or need assistance, please don't hesitate to reach out. Thank you for choosing us and for sharing your positive experience!
Steven
Kasie is fantastic!! She answered my questions quickly and professionally and is just another great reason to work with Upstep!!
Response from Upstep Custom OrthoticsFeb 23, 2024
We're delighted to hear about your positive experience with Kasie! Her quick and professional responses reflect our commitment to excellent customer service. Thank you for recognizing her efforts and for highlighting another great reason to choose Upstep. We appreciate your feedback and look forward to continuing to serve you with the same level of dedication. If you have any more questions or need further assistance, we're always here to help!
April G.
Mary provided thorough information and was able to answer all of my questions.
Response from Upstep Custom OrthoticsFeb 23, 2024
It's wonderful to hear that Mary was able to provide you with thorough information and answer all your questions! We aim to ensure that our team is knowledgeable and ready to assist with any inquiries our customers may have. Thank you for sharing your positive experience with us. If you have any more questions or need further assistance, please don't hesitate to reach out.
Julia D.
excellent customer service. Kasie is extremely professional and resourceful
Response from Upstep Custom OrthoticsFeb 23, 2024
We're thrilled to hear about your excellent customer service experience with Kasie! Her professionalism and resourcefulness are qualities we value highly, and it's great to know she made a positive impact on your experience. Thank you for taking the time to share your feedback. If you need any more assistance or have further questions, Kasie and our team are always here to help.
Klmc
Super fast and easy way to order custom orthotics. Love that they had a discount and I was able to use my HSA!
Response from Upstep Custom OrthoticsFeb 23, 2024
It's fantastic to hear that you found the process of ordering custom orthotics both fast and easy, and that the availability of a discount alongside the ability to use your HSA added value to your experience. We strive to make our services as accessible and user-friendly as possible. Thank you for choosing us and for sharing your positive feedback. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new orthotics!
Leslie
I need a custom insert to accommodate missing toes. Kasie is taking the time to make sure their company can do this with their inserts.
Response from Upstep Custom OrthoticsFeb 23, 2024
It's heartening to hear that Kasie is dedicating the time and effort to ensure that our company can provide you with a custom insert tailored to accommodate missing toes. Personalized attention to your specific needs is a priority for us, and we're committed to delivering solutions that enhance comfort and mobility. Thank you for sharing your experience; we value your patience and trust in our process. Please feel free to reach out if you have any further questions or concerns while Kasie works on your request. We're here to support you every step of the way.