Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Jim W.
Kirsten was most helpful sorting out my questions regarding the order placed today.
Response from Upstep Custom OrthoticsMar 11, 2024
We're thrilled to hear that Kirsten was able to assist you with your order questions! Providing helpful support is always our top priority. If you have any more inquiries or need further assistance, feel free to reach out to us anytime. We're here to help!
Nathan
Kasie Earley was an absolute awesome help here. Not only did she help me quickly, she just knew what I was needing done. So it's an absolute breath of fresh air. Thank you Kasie it was a pleasure.
Response from Upstep Custom OrthoticsMar 11, 2024
We're thrilled to hear that Kasie provided you with exceptional assistance and made your experience a positive one. Thank you for taking the time to share your feedback, and we'll be sure to pass along your kind words to Kasie. If you ever need further assistance or have any questions in the future, feel free to reach out. We're here to help!
Carol P.
Kirsten was amazing. She quickly answered my questions about my exercise program, then went above and beyond by retrieving my invoice documentation when I had questions about the charges. She helped elevate my concerns. I just received my orthotics today and I am very excited to try them out. After this interaction today, I feel more confident about this company and product.
Response from Upstep Custom OrthoticsMar 11, 2024
We're thrilled to hear that Kirsten provided you with exceptional support and helped address your questions and concerns effectively. Your satisfaction is our top priority, and we're delighted to have contributed to your confidence in our company and product. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Vera I.
Mary answered all of my Qs
Response from Upstep Custom OrthoticsMar 11, 2024
We're glad to hear that Mary was able to assist you with all your questions! If you have any more queries or need further assistance, feel free to reach out to us anytime. We're here to help!
Joshua L.
Mary understood my question and provided the information I needed right away. Thank you.
Response from Upstep Custom OrthoticsMar 11, 2024
Thank you for your feedback! We're pleased to hear that Mary was able to address your question promptly. If you have any more inquiries in the future, don't hesitate to reach out. We're always here to help!
d P.
helpful and timely
Response from Upstep Custom OrthoticsMar 11, 2024
Thank you!!
David W.
very clear and helpful
Response from Upstep Custom OrthoticsMar 11, 2024
Thank you!
Thomas
Mary quickly answered my question and gave me good advice about the orthotics warranty.
Response from Upstep Custom OrthoticsMar 11, 2024
We're glad to hear that Mary provided you with helpful advice about the orthotics warranty. If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!