Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Nelson
Apr 10, 2024
Thanks
Thanks, Mary. All my concerns where reply on the best way
Response from Upstep Custom OrthoticsMay 2, 2024
We are so thankful you shared your experience!
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Cynthia
Apr 10, 2024
Very helpful customer service
I was pretty clueless as I’ve always done orthotics in an office. Mary was very helpful. I’m hopeful this process will result in great orthotics.
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, Thank you so much for sharing your experience with us! We're glad to hear that Mary was able to assist you and provide helpful guidance, especially since this process may be new to you. We understand that trying something new can feel a bit uncertain, but rest assured, we're here to guide you every step of the way. We're confident that this process will result in great orthotics that meet your needs and exceed your expectations. If you have any questions or need further assistance as we move forward, please don't hesitate to reach out. We're here to help and support you throughout the process!
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Bryan
Apr 9, 2024
Great website
Great website. Easy to navigate.
Response from Upstep Custom OrthoticsMay 2, 2024
This is what we strive for. Thank you for sharing your feedback!
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Justin K.
Apr 9, 2024
Mary was knowledgeable and very nice…
Mary was knowledgeable and very nice and helped me get my order finalized which was a great relief to me. Thanks, Mary!
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Your words mean a lot to us! We're genuinely glad to hear that Mary's knowledge and kindness made a difference for you in finalizing your order. It's wonderful to know that she could provide the relief you needed during the process. We'll make sure Mary knows how much you appreciate her help! If you have any more questions or need assistance down the line, please feel free to reach out. We're here to help!
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Jamie G.
Apr 8, 2024
Mary Saved the Day!
Mary gave a super prompt reply and was able to help with exactly what I needed. Very polite!
Response from Upstep Custom OrthoticsMay 2, 2024
Hello there, We truly appreciate you taking the time to share your experience with us! We're delighted to hear that Mary's quick response and assistance aligned perfectly with your needs. Her courteous demeanor made the experience even better. We'll be sure to relay your kind words to Mary—she'll be thrilled to know she made a positive impact! Should you have any further inquiries or require assistance moving forward, please don't hesitate to reach out. We're here to lend a hand!
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Paul H.
Apr 8, 2024
Quick and easy
Quick and easy. I hope this works out for me. Just want my feet to feel better.
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, Thank you so much for sharing your experience with us! We're genuinely pleased to hear that your journey with us was quick and easy. Rest assured, your comfort is our top priority, and we're confident that our orthotics will make a positive difference for you. If you have any questions or need further assistance, please feel free to reach out. We're here to ensure your experience with us is nothing short of exceptional, and we're committed to helping your feet feel better.
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Lawler
Apr 8, 2024
Great prompt friendly service!
Great prompt friendly service!
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you so much for sharing. Our customer care team always goes the extra mile for our customers!
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Fabian R.
Apr 7, 2024
Mary was very kind and willing to help
Mary was very kind and willing to help. She offered sincere kindness and showed she cared.
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Your feedback truly warms our hearts! We're thrilled to hear that Mary's kindness and genuine care made a positive impact on your experience. Providing compassionate support is at the core of what we do, and we're delighted that Mary exemplified this during your interaction.
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