Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
M. R.
Mary was great.
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, We appreciate your feedback! It's fantastic to hear that Mary was so helpful. Should you have any additional questions or require further assistance down the line, please don't hesitate to contact us. We're always here to assist you!
WerewolfMouse
The questions with images regarding "where is your foot pain" was very helpful. I feel that I was guided through the process that helped me as a consumer, but also helped UpStep in honing in on my needs. I can't wait to get my new orthotics!
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Thank you so much for your wonderful feedback! We're thrilled to hear that the questions with images about your foot pain were helpful and guided you through the process effectively. Ensuring that you have a seamless experience while also understanding your needs is our top priority. We're excited for you to receive your new orthotics, and we're confident they'll provide you with the support and comfort you need. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Don C.
Very helpful
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you so much for sharing your feedback with us!
Lou L.
Easy to use and great quality.
Response from Upstep Custom OrthoticsMay 2, 2024
Thanks a bunch for your kind words! We're delighted to hear that you found our Upstep easy to use and that you're pleased with the quality.
Mark W. A.
Mary was very helpful
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you so much for sharing your experience with Mary!
D J.
They responded quickly and answered the questions I had.
Response from Upstep Custom OrthoticsMay 2, 2024
We're glad to hear that we could assist you promptly and answer your questions. Your satisfaction is our priority!
Brandon
The website had a broad FAQ that answered most of my questions, the process was easy, yet thorough.
Response from Upstep Custom OrthoticsMay 2, 2024
Hey there, Thanks a ton for sharing your experience with us! It's awesome to hear that our FAQ section hit the spot and that you found the ordering process both smooth and thorough. If you ever need anything else or have more questions down the line, just give us a shout. We're here to help!
E.T
The pain is gone! It works like a magic. Great product and service, better and cheaper than going to a podiatrist. Thank you Upstep!
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, Your words truly warmed our hearts! We're overjoyed to hear that our orthotics have brought you relief and worked like magic. It's incredibly rewarding to know that our product and service have made a positive impact on your well-being. Thank you deeply for choosing Upstep! Should you ever need anything else or wish to share more about your experience, please don't hesitate to reach out. We're here to support you every step of the way.